Backgrounders
Company: Syncro
Formed in 2017 with the merger of RepairShopr and RepairTech
Fully remote workforce of 100+ people in 7 countries
Passionately committed to diversity, equity & inclusion
Backed by equity investors Mainsail Partners
Product
All-in-one PSA, RMM & remote access tool for MSPs
Built on the RepairShopr engine but designed separately and specifically for MSPs
Flat monthly fee per user
Octopus mascot represents Syncro’s smart coordination of multiple features
CEO: Emily Glass
Became CEO in Dec 2021, after 8 months on the board
Former Chief Product Officer and Chief Experience Officer at Datto
Born in Montreal, Canada, now based in Boston, MA
Degrees in both computer engineering and fine arts
Story spotlights
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2022
TubbTalk | Nov 21, 2022
How to Manage Remote MSP Teams & Build a Strong Company Culture >
Tate Talks | Nov 10, 2022
Tate Talks with Emily Glass, Syncro >
Evolved Radio | Oct 17, 2022
MSP Tools and Leadership >
Uncle Marv's IT Business Podcast | Sep 28, 2022
Live AMA With Syncro >
Uncle Marv's IT Business Podcast | Sep 26, 2022
Learning Things With Syncro MSP >
CRN | Sep 13, 2022
Syncro CEO: ‘We Were One Of The First To Combine RMM And PSA So It’s One Platform’ >
What's Important Now Podcast | Sep 13, 2022
Emily Glass WINs by focusing on alignment for her team >
Channel Futures | Sep 2, 2022
Syncro CEO Promotes Employee Belonging with Three DE&I Programs >
RocketMSP | Aug 29, 2022
Meet the Syncro CEO >
TubbTalk | Aug 7, 2022
Syncro: Why a More Human Business Better Serves MSPs >
MSP Unplugged | Jul 28, 2022
Resource Thursday w/Emily Glass from Syncro >
BetaNews | Jul 27, 2022
So You Want to Set Up an IT Support Business? Here's What's Really Involved [Q&A] >
CRN | Jul 25, 2022
DEI: A Call to Action for the Channel >
ChannelPro Network | Jul 25, 2022
Syncro CEO: How to Break the Glass Ceiling >
Enterprise Times | Jul 21, 2022
A Conversation With Syncro >
eChannel News | Jun 22, 2022
Julian Lee Discusses With Syncro’s Emily Glass >
MicroScope | Jun 13, 2022
Syncro Steps Up Support for UK MSPs >
eChannel News | May 20, 2022
Women in Tech Interview – Emily Glass >
CRN | Apr 21, 2022
Syncro CEO on Helping MSPs, M&A and Diversity in the Workplace >
CRN | Apr 15, 2022
Syncro CEO on Kaseya-Datto Deal: It’s an Opportunity for Us >
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2021
Media Releases
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2022
Media Release | Oct 13, 2022
SaaS Provider Syncro Honored for Happiest Employees and Best Work-Life Balance >
Media Release | Sep 22, 2022
Syncro CEO Emily Glass Honored on 2022 Channel Futures DE&I 101 List >
Media Release | Sep 12, 2022
Syncro Unveils Refreshed Brand Identity – Reflecting on the Company’s Strategic Vision and Accelerated Growth Aspirations >
Media Release | Aug 24, 2022
Syncro Launches in UK to Support MSP Partner Community and Grow Business >
Media Release | May 24, 2022
Syncro Unveils Customizable OS Patch Management, Offering Growing MSPs Finer Control of Their Business >