Backgrounders
Company: Syncro
Formed in 2017 with the merger of RepairShopr and RepairTech
Fully remote workforce of 100+ people in 7 countries
Passionately committed to diversity, equity & inclusion
Backed by equity investors Mainsail Partners
Product
All-in-one PSA, RMM & remote access tool for MSPs
Built on the RepairShopr engine but designed separately and specifically for MSPs
Flat monthly fee per user
Octopus mascot represents Syncro’s smart coordination of multiple features
CEO: Emily Glass
Became CEO in Dec 2021, after 8 months on the board
Former Chief Product Officer and Chief Experience Officer at Datto
Born in Montreal, Canada, now based in Boston, MA
Degrees in both computer engineering and fine arts
Story spotlights
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2023
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2022
HR Daily Advisor | Dec 5, 2022
Fostering Employee Belonging with Three DEI Programs
ChannelPro Network | Dec 1, 2022
3 Ways to Run a More Successful and Profitable MSP
MSP Business School | Nov 29, 2022
Emily Glass Building a Culture to Drive Success
TubbTalk | Nov 21, 2022
How to Manage Remote MSP Teams & Build a Strong Company Culture
Tate Talks | Nov 10, 2022
Tate Talks with Emily Glass, Syncro
Evolved Radio | Oct 17, 2022
MSP Tools and Leadership
Uncle Marv's IT Business Podcast | Sep 28, 2022
Live AMA With Syncro
Uncle Marv's IT Business Podcast | Sep 26, 2022
Learning Things With Syncro MSP
CRN | Sep 13, 2022
Syncro CEO: ‘We Were One Of The First To Combine RMM And PSA So It’s One Platform’
What's Important Now Podcast | Sep 13, 2022
Emily Glass WINs by focusing on alignment for her team
Channel Futures | Sep 2, 2022
Syncro CEO Promotes Employee Belonging with Three DE&I Programs
RocketMSP | Aug 29, 2022
Meet the Syncro CEO
TubbTalk | Aug 7, 2022
Syncro: Why a More Human Business Better Serves MSPs
MSP Unplugged | Jul 28, 2022
Resource Thursday w/Emily Glass from Syncro
BetaNews | Jul 27, 2022
So You Want to Set Up an IT Support Business? Here's What's Really Involved [Q&A]
CRN | Jul 25, 2022
DEI: A Call to Action for the Channel
ChannelPro Network | Jul 25, 2022
Syncro CEO: How to Break the Glass Ceiling
Enterprise Times | Jul 21, 2022
A Conversation With Syncro
eChannel News | Jun 22, 2022
Julian Lee Discusses With Syncro’s Emily Glass
MicroScope | Jun 13, 2022
Syncro Steps Up Support for UK MSPs
eChannel News | May 20, 2022
Women in Tech Interview – Emily Glass
CRN | Apr 21, 2022
Syncro CEO on Helping MSPs, M&A and Diversity in the Workplace
CRN | Apr 15, 2022
Syncro CEO on Kaseya-Datto Deal: It’s an Opportunity for Us
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2021
Media Releases
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2023
Media Release | Feb 28, 2023
Syncro Announces Team and Company Milestones, Building Momentum for 2023 and Beyond
Media Release | Feb 6, 2023
Syncro Co-Founder Ian Alexander Honored as 2023 CRN Channel Chief
Media Release | Jan 27, 2023
Syncro Launches Workflow for MSPs Podcast to Help Managed Service Providers Run Happier, Healthier Businesses
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2022
Media Release | Oct 13, 2022
SaaS Provider Syncro Honored for Happiest Employees and Best Work-Life Balance
Media Release | Sep 22, 2022
Syncro CEO Emily Glass Honored on 2022 Channel Futures DE&I 101 List
Media Release | Sep 12, 2022
Syncro Unveils Refreshed Brand Identity – Reflecting on the Company’s Strategic Vision and Accelerated Growth Aspirations
Media Release | Aug 24, 2022
Syncro Launches in UK to Support MSP Partner Community and Grow Business
Media Release | May 24, 2022
Syncro Unveils Customizable OS Patch Management, Offering Growing MSPs Finer Control of Their Business