Syncro Accessibility: Our Commitment to Equality & Inclusion
At Syncro, we believe that fostering respect and inclusion empowers individuals to unlock their full potential, driving creativity and innovation. Accessibility plays a pivotal role in achieving this vision. We are dedicated to breaking down barriers and creating opportunities for meaningful, transformative impact for everyone — our partners, employees, and community. Here’s how we promote Syncro accessibility principles across our organization.
Partner Support: Meeting You Where You Are
We understand that every partner is unique, and so are their communication preferences. That’s why we offer multiple ways to connect with our support team:
- Chat
- Phone
- Text
- In-app support
Additionally, we are committed to providing extensive documentation for partners who prefer to research and troubleshoot quick how-to’s or review scenarios independently first, before contacting our Support team.
Our philosophy is simple: We meet our partners where they are and in the format they prefer. This approach ensures that no matter your needs or preferences, accessing help is as seamless as possible.
A Remote-First Workforce: Empowering Diverse Talent
Being a remote-first company means more than just being flexible — it’s also about creating an environment where everyone has an equal opportunity to thrive. For employees with disabilities or particular needs, remote work offers unparalleled opportunities to customize their workspaces to suit their specific requirements.
At Syncro, we also work closely with employees to provide:
- Customized tools and technology for their unique needs
- A supportive environment that prioritizes comfort and accessibility.
Our practices align with the values of diversity, equity, and inclusion (DEI). We foster community through initiatives like affinity groups and resources that support every individual’s growth and well-being.
Accessible Technology: Built Into the Product
We strive to create an inclusive experience for all users, including those with disabilities. Accessibility isn’t an afterthought—it’s embedded in our design and development process. Syncro’s platform features:
- Screen reader accessibility to assist visually impaired users.
- Keyboard navigation for those who prefer or rely on it.
- Color-blind-friendly standards in icons, alerts, and visual elements.
By prioritizing usability and adhering to accessibility standards, we ensure our product works for everyone.
Employee-Led Affinity Groups: Dedicated to DEI
An enduring commitment to diversity, equality and inclusion is at the heart of Syncro’s promise to our teams and our customers. We know that the strength of our product is a direct result of the diversity of our team: different voices, backgrounds, gender, ethnicities and perspectives united together in the Syncro family.
Syncro Accessibility Principles: Creating Lasting Impact
Accessibility is a cornerstone of how we serve our partners, empower our employees, and design our products and platform. By prioritizing Syncro accessibility principles, we are fostering an inclusive environment where everyone can thrive, and we remain committed to building a future that looks bright for everyone.
Together, we can continue to create meaningful, transformative impact for our community and beyond.