We’re Here to Help You Build
Syncro is dedicated to creating intelligent, game-changing software that enables IT professionals to optimize their operations and systems performance. Founded in 2011 by two Managed Service Provider (MSP) veterans with a passion for IT service software design, Syncro is 100% focused on developing a platform specifically to meet the needs of MSPs and IT Teams. Our software supercharges service delivery, maximizes uptime, and enables users to proactively resolve issues before they become problems.
Who We Are
Our Mission: To empower IT professionals to thrive through operational excellence
Our Vision: To transform the IT services industry with an intelligent platform that enables IT professionals to harness unparalleled automation and efficiency
Our Values:
Put Partners At the Center of Everything We Do
The Voice of our Partners is the loudest in every decision that we make. We care deeply about understanding our partners, and our products and services are delivered with our Partners’ best interests in mind.
Bring Your Authentic Self
We are all connected by a common set of goals. Our inclusive mindset encourages and empowers the voices of all backgrounds, identities, and perspectives.
Take Ownership & Accountability
We are both independent and interdependent, through personal accountability and cohesive cooperation. We hold ourselves accountable, measuring progress and communicating at every step on the way.
Operate Transparently
We operate with integrity and trust, using transparent and clear communication to hold ourselves accountable to our Partners and Team Members.
Enjoy the Ride Together
We enjoy the journey, recognizing and celebrating one another along the way. We’re people-centric, and caring for each other is an important part of harmonizing our work with our personal needs. We are intellectually curious and professionally ambitious.
Show Up to WIN!
We each operate with the heart of a champion in our pursuit of excellence. We encourage innovation, operational diligence and embrace challenges as opportunities.
Built to Build
Get to know the new Syncro, and discover our commitment to helping MSPs and IT leaders scale their operations.
Awards & Accolades
We’re thrilled and proud to be recognized for our award-winning platform by Capterra, G2, SourceForge, and other software industry leaders.
Our people are at the heart of everything we build and do. Join us as we continue to reshape the IT services industry.
Our people are at the heart of everything we build and do. Join us as we continue to reshape the IT services industry.
Meet the Syncro Leadership Team
Michael George
Chief Executive Officer
“I’m singularly focused on delivering a technology platform that empowers IT professionals to be highly productive and successful. The greatest challenges and opportunities in IT today are tied to a growing skills gap — Syncro is the next-generation platform designed to bridge this gap by providing the highest degree of automation through enabling AI technologies.”
Kristen Costagliola
Chief Technology Officer
“I care deeply about quality, security, and doing what’s right for our customers. My goal at Syncro is to deliver enterprise-grade software to MSPs and IT leaders, helping businesses grow through technology.”
Chad Lindsey
Chief Revenue Officer
“I am dedicated to creating exceptional experiences for our customers and partners by building strong, trust-based relationships. My goal is that every interaction with the sales organization reflects our commitment to delivering unparalleled service and support.”
Nicole DeBourg-Kahn
Chief People Officer
“I’m obsessed with creating outstanding employee experiences — and building an organization where our team members can thrive and grow their careers in an engaging environment.”
Paul Cataldo
Chief Marketing Officer
“I’m passionate about AI and its potential to empower individuals and businesses to reach unprecedented levels of efficiency. My mission at Syncro is to educate MSP and IT leaders to help them realize the full value that AI and automation can bring to their operations.”
Dee Zepf
Chief Product Officer
“I’m deeply committed to putting users at the center of our product development efforts—so we can deliver an innovative product that truly helps partners achieve operational excellence.”
Gerry Rice
Chief Financial Officer
“I’m a builder who’s passionate about developing high-performing teams and scaling operations that drive growth. I believe a robust finance function enables informed decision-making that drives growth for not only our business but also for our customers.”
Matthew Valazza
VP Finance & Corp Dev
“Syncro exists to solve hard problems for IT professionals. I’m proud to play a small part in that journey by empowering our team to innovate and create lasting value for customers.”
