Compare Syncro
No two IT management platforms are identical — so which is best for your organization? Here’s the truth: it depends. Which features are most important to your business? What type of pricing structure is most appealing? How much support do you think you’ll need? How much time can you afford to spend configuring the technology?
We think Syncro’s unique combination of integrated capabilities, affordable cost of ownership, and easy-to-use interface make our platform the smart choice for growing Managed Service Providers (MSPs) and IT teams. But we want you to be empowered to make the best decision for your business.
No two IT management platforms are identical — so which is best for your organization? Here’s the truth: it depends. Which features are most important to your business? What type of pricing structure is most appealing? How much support do you think you’ll need? How much time can you afford to spend configuring the technology?
We think Syncro’s unique combination of integrated capabilities, affordable cost of ownership, and easy-to-use interface make our platform the smart choice for growing Managed Service Providers (MSPs) and IT teams. But we want you to be empowered to make the best decision for your business.
Here’s What Sets Us Apart From the Competition
Fully Integrated RMM & PSA
Move seamlessly from alerts to tickets, execute scripts, and deploy other solutions all within a single platform.
Smart Ticketing
Automatically classify tickets into one of 45+ categories for easy routing and prioritization, with recommended remediations that save extra time and enable techs to respond swiftly.
Smart Search
Get relevant results even with vague/non-precise inputs, including related tickets to provide added context and quickly recall what was done to resolve prior issues.
Sentiment Analysis
Detect a customer’s sentiment within a ticket to understand the severity of an issue, and set up automations based on customer sentiment scores.
Billing & Invoicing
Create customized templates and invoice types, and automatically generate invoices based on criteria specific to how you operate your business.
“It’s a complete product, both RMM and PSA in one tool. There’s not so many options that it is difficult to set up, meaning it’s a lot easier than ConnectWise, for example. Now I use 90% of the product instead of the 10% I was able to use in the competition. I use this every day, all day in my business.”
— Roger M., MSP
Syncro vs. Syncro Competitors
Below you’ll find links that compare Syncro to other popular IT management platforms.
| Syncro | Atera | ConnectWise | SuperOps | NinjaOne | HaloPSA | |
|---|---|---|---|---|---|---|
| Cost of Ownership | $ | – | $$ | $$ | $ | – |
| Onboarding Fees | None | $ | $$$ | $$ | – | – |
| Billing | Per User | Per User | Per Device | Users & Devices | – | – |
| Required Contracts / LT Agreement | No | – | Yes | – | – | – |
| Built for Enterprise? | – | – | – | – | – | – |
| Automation Capabilities | Smart Ticket Search, Sentiment Analysis, etc.? | ActionAI | – | – | – | – |
| Single Pane of Glass | Fully/natively integrated RMM & PSA | RMM & PSA | Big Ol Mess | XX | RMM Only | PSA Only |
| Invoicing/billing/customization? | – | – | – | – | – | – |
| US-Based Support/Geo/etc. | X | – | Global | – | – | – |
| Scripting | Advanced/platform variable-based/something spicy | – | Basic | – | – | – |
| OS Support? (prob not) | Windows & Mac | – | – | – | Windows & Mac | – |
| Mobile App? | X | – | – | – | – | – |
Frequently Asked Questions
Users choose Syncro over Atera because of our automated billing, powerful scripting, responsive support, and other features. Learn More
Users say that compared to ConnectWise, Syncro is an equally reliable but simpler and easier to use choice. Learn More
While Halo offers a great standalone PSA, Syncro offers a deeply integrated RMM and PSA that offers the right balance between feature depth and simple reliability. Learn more
While NinjaOne charges per endpoint for a strictly RMM solution, Syncro gives you unlimited endpoints for RMM, PSA, and more. Learn More
SuperOps can’t compete with Syncro’s deep feature set, including robust remote access, automated billing, powerful scripting, and plentiful integration options. Learn More
Try Syncro for Free!
Take us for a test drive and discover how our integrated IT management platform can amplify your day-to-day efficiency. Whether you lead a growing MSP or a busy IT team, our intelligent RMM, PSA, and other smart features can save you time without compromising service delivery.
Try Syncro for Free!
Take us for a test drive and discover how our integrated IT management platform can amplify your day-to-day efficiency. Whether you lead a growing MSP or a busy IT team, our intelligent RMM, PSA, and other smart features can save you time without compromising service delivery.
