Microsoft 365 Management That’s Built to Scale
Microsoft 365 is the backbone of modern IT — and Syncro helps you unlock its full potential. Our XMMTM platform centralizes M365 security, compliance, and effortless multi-tenant management into a single solution complete with continuous monitoring, deep integrations, and other features that help you reduce attack surface and maximize efficiency.
Identity Management
Automate Entra ID tasks and admin work including user syncs, password resets, license billing, and more — helping you manage operations in less time and with less hassle.
Security Baselines
Benchmark M365 tenants against CIS-aligned best practices, offering guided configuration, centralized visibility, drift detection, and alerts to help maintain compliance.
Security Assessments
Uncover compliance gaps, identify vulnerabilities, highlight areas for improvement, and track your Microsoft Secure Score as you work to strengthen your security posture.
M365 Features Overview
Multi-Tenant Management
Eliminate the complexities of managing multiple M365 tenants and organizations at scale. Syncro XMM puts you in complete control of even the most complex Microsoft deployments — all within Syncro.
Security at the Core
Syncro automates daily security posture assessments, detects configuration drift, and provides actionable compliance insights in alignment with industry-standard frameworks like CIS and Microsoft Secure Score.
Baseline Change Detection
Daily monitoring for baseline changes helps you detect suspicious activity quickly, maintain environment integrity, and accelerate threat response times.
Branded Security Reports
Easily create tailored security evaluations for each M365 tenant with custom branding, highlighting specific security posture and improvement opportunities, enhancing overall security, and uncovering new MSP revenue opportunities.
Smart Asset & Ticket Linking
Seamlessly link Entra ID users to Syncro assets and tickets to increase visibility, provide additional context, and make it easier to troubleshoot issues and resolve tickets.
Centralized Score & Compliance Visibility
A unified view of Microsoft Secure Scores and compliance efforts further enhances visibility, lets you prioritize actions, and drives measurable improvements in cybersecurity posture.
Try Syncro for Free!
Take us for a test drive and discover how our XMM platform can amplify your day-to-day efficiency. Whether you lead a growing MSP or a busy IT team, our intelligent RMM, PSA, and Microsoft 365 features can save you time without compromising service delivery.
Try Syncro for Free!
Take us for a test drive and discover how our XMM platform can amplify your day-to-day efficiency. Whether you lead a growing MSP or a busy IT team, our intelligent RMM, PSA, and Microsoft 365 features can save you time without compromising service delivery.
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“XMM has fundamentally changed how we manage our clients’ IT environments. As we have launched our new MSSP service, it has helped us consolidate multiple tools into one platform, streamlined our operations, improved our customers’ security compliance, and saved countless hours each week. It’s a game-changer as it simplifies our technology stack while at the same time strengthening our and our client’s security.”
– Janice Mahlmann, CEO, August eTech
Frequently Asked Questions
Microsoft 365 management refers to the process of administering users, licenses, security settings, and productivity tools across client tenants. For MSPs, this often includes handling multiple organizations at once, ensuring compliance, and maintaining smooth day-to-day operations across Microsoft’s cloud services.
Managing Microsoft 365 across multiple clients typically requires logging in and out of different portals, tracking settings manually, and using limited native tools. This can be time-consuming, error-prone, and difficult to scale — especially without centralized oversight or automation.
An ideal tool offers centralized visibility across tenants, automated workflows for user and license management, audit-ready reporting, and tight integration with other MSP systems like ticketing and alerting. These features help MSPs deliver faster, more reliable service with less manual effort.
When Microsoft 365 management is fully integrated with an RMM or PSA, it eliminates the need to jump between tools or manually sync data. This unified approach improves technician efficiency, reduces overhead, and ensures that M365-related issues are seamlessly tied into broader IT operations.
Syncro’s Microsoft 365 Management is part of our XMM™ platform, offering multi-tenant management capabilities. We centralize Microsoft 365 security, compliance, and administration, enabling Managed Service Providers (MSPs) and IT teams to manage complex environments across multiple locations and devices from a single dashboard.
Syncro integrates with Microsoft Entra ID to automate routine administrative tasks such as user synchronization, password resets, and license billing. This streamlines identity management across multiple tenants, reducing manual effort and improving efficiency.
Security Baselines in Syncro benchmark Microsoft 365 tenants against CIS-aligned best practices. They offer guided configuration, centralized visibility, and automated alerts to help maintain compliance and strengthen security posture.
Yes, Syncro provides baseline change detection by monitoring for deviations from established security baselines. This helps detect suspicious activity quickly, maintain environment integrity, and accelerate threat response times.
Absolutely. Syncro allows the creation of tailored security evaluations for each Microsoft 365 tenant with custom branding. These reports highlight specific security postures and improvement opportunities, enhancing overall security and uncovering new MSP revenue opportunities.
Syncro enables seamless linking of Entra ID users to Syncro assets and tickets. This increases visibility, provides additional context, and makes troubleshooting issues and resolving tickets easier.
Yes. Syncro provides a unified view of Microsoft Secure Scores and compliance efforts across all tenants. This enhances visibility, allows prioritization of actions, and drives measurable improvements in cybersecurity posture.
Yes, Syncro’s Microsoft 365 Management is designed to cater to the needs of both MSPs and internal IT departments. Its integrated platform helps increase team efficiency, provides better service to users, and supports business growth through robust endpoint management, reporting, and automation features.
