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Have You Edited Your Paid Invoice Email Template? It’s Now Live!

Release Update

Hey everyone – Happy Wednesday.

Today we’re sharing the second half of an update we recently made to Email Templates within Syncro. The Paid Invoice Email Template is now live!

This means that when an Invoice for a client is marked as “unpaid” in your Syncro account, the Unpaid Invoice Email Template will be used at the time that the Invoice is emailed to the client. Similarly, when “paid” Invoices are emailed to a client, the new Paid Invoice Email Template will be used instead.

A few days ago, we introduced the new Paid Invoice Email Template to give everyone ample time to update it to their liking before it went live. If you haven’t yet adjusted your template, please follow the instructions in our blog post here to ensure that your clients are receiving the email you most prefer. 

If you choose to leave the Paid Invoice Email Template unedited, it will look like this when sending to your clients:

Paid email template editor

Please Note: As per the announcement we released, unpaid Invoices will utilize the original “Invoice Email Template” that existed before this update was released (now titled “Unpaid Invoice Email” template). The Paid Email Invoice Template will be used for paid Invoices from now on, whether it has been edited to your liking or not.

For more information on PDF/Email Templates in Syncro, check out our Help Center article here.

More user-requested updates coming soon. Enjoy!

Cheers,
The Syncro Team

Ian Alexander

Ian Alexander

Co-founder and Channel Chief at Syncro. Always trying to find ways to help MSPs. Former MSP tech and break-fix owner. Basketball player, human and dog dad. Grew up in Berkeley, living in Sacramento.

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