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Simplify Remote IT Access with Syncro’s New & Enhanced Splashtop Features

Every MSP knows that when it comes to growth, efficiency and simplicity is the name of the game. Without it, you’re at risk of shrinking profit margins, missing growth opportunities, and arguably worst of all, losing customers.

One of the best ways to optimize your business for efficiency (and avoid the pitfalls listed above) is to simplify and streamline how you and your technicians use remote access solutions and that is exactly why Syncro has deeply integrated Splashtop in our platform.

Splashtop is Available for All Syncro Users

Splashtop functionality is deeply integrated into Syncro, and that means Splashtop is available to users on all plans. Here’s what you can expect:

  • Instant remote control: Enjoy uninterrupted, high-speed remote connections to managed devices. Quickly troubleshoot and execute tasks just as you would in person.
  • Easy one-click access: Initiate a remote session with just a single click from within the Syncro platform, saving you time and streamlining operations.
  • Enhanced remote session productivity: Transfer files, print, and engage with end users via chat while remotely connected.
  • Automated session logging: Auto-log Splashtop sessions in Syncro’s activity history, ensuring transparency and accountability.

Enhanced Splashtop Features with Syncro Team Plan

As part of our Team plan, Syncro offers partners an enhanced suite of Splashtop features and functionalities that improve productivity and provide even more comprehensive remote support to end-users, all with a click of a button from the Syncro platform.

  • Session recording: Record your remote IT access sessions as a video file, helping you improve collaboration and documentation with your clients. 
  • Increased efficiency with technician collaboration: Facilitate collaboration and boost productivity by enabling multiple technicians to simultaneously connect to the same computer.
  • Enhanced multi-monitor support: Easily view multiple monitors of a remote computer on the same window simultaneously. 

Optional Add-on Features Available for All Plans

These features can be added for an additional fee as needed.

  • Enable end users to remotely access their work computers: Expand your offerings by purchasing end-user remote access licenses and empowering clients to work productively on their remote computers from anywhere.
  • Splashtop SOS: Easily create a 1-time connection to a device without Syncro or Splashtop agent installed, letting you respond to issues as they occur without requiring a prior deployment.

Growing your Business with Syncro

Our North Star is making processes simpler and more scalable for modern MSPs, and our Splashtop integration is no exception.

By combining RMM and PSA tools into one platform, complete with feature-rich remote IT access, you can provide more comprehensive support and customer service to clients, increase workflow efficiency, and cut down on operating costs, giving you more time to focus on what matters – strategic scalability and growth for your MSP business.

Interested in learning more about Syncro?

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Spencer Kelty

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