Every MSP knows that when it comes to growth, efficiency is the name of the game. Without it, you’re putting your business at risk of shrinking profit margins, missed growth opportunities, and arguably worst of all, dissatisfied or unhappy customers.
One of the best ways to optimize your business for efficiency (and avoid the pitfalls listed above) is to simplify and streamline how you and your technicians use remote access solutions.
Remote access is one of the key pillars for nearly all managed IT services today, which is precisely why we’ve deepened our partnership with Splashtop.
Collaborating with Splashtop to Simplify Remote Access
As part of our new Team plan, we’re offering partners an enhanced suite of Splashtop features and functionalities that improve productivity and provide even more comprehensive remote support to end-users, all with a click of a button from the Syncro platform.
Here’s what you can expect:
- Instant remote control: Enjoy uninterrupted, high-speed remote connections to managed devices, irrespective of end-user presence. Quickly troubleshoot and execute tasks just as you would in-person.
- Easy one-click access: Initiate a remote session to assets with just a single click from within the Syncro platform, saving you time and streamlining operations.
- Enhanced remote session productivity: Transfer files, print, and engage with end users via chat while remotely connected.
- Automated session logging: Auto-log Splashtop sessions in Syncro’s activity history, ensuring transparency and accountability.
- Increased efficiency with technician collaboration: Facilitate collaboration and boost productivity by enabling multiple technicians to remotely and simultaneously connect to the same computer.
- Seamless multi-monitor support: Easily view multiple monitors of a remote computer with a true multi-to-multi monitor setup.
- Enable end users to remotely access their work computers: Expand your offerings by purchasing end-user remote access licenses and empowering clients to work productively on their remote computers from anywhere.
Why it matters
Our North Star is always to set you up for success, and this evolution of our Splashtop partnership and integration does just that.
By offering this suite of cost-efficient tools that help you simplify remote access, you can provide more comprehensive support and customer service to clients, increase workflow efficiency, and cut down on operating costs, giving you more time to focus on what matters – strategic scalability and growth for your MSP business.