Blog  |  Syncro,

Product Enhancement: Subscribe Another Technician to a Ticket

Release Updates

As a technician, you’ve been able to assign yourself to a ticket, and today we’re enhancing that functionality.

Now, technicians can subscribe other technicians to their tickets, simplifying the ticketing notification process even further.

When subscribed to a ticket, a technician will receive alerts just as if they were the main technician on the ticket.

To see this new update in action, check out our feature video.

For more information, please visit our Knowledge Base.

Andy Cormier, Syncro

Andy Cormier

Andy Cormier is Syncro’s Partner Development Director and author of So You Want to Be an MSP. Proud Texan who spends his evenings getting drunk on the tears of his competitors.

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