Product Enhancement: Add Time on Behalf of a Technician

Syncro has now added the ability to add ticket time and notes on behalf of a technician!

The new capability allows MSP owners and billing admins to add missed time on tickets as part of their regular approve and post process. The feature requires a new security permission to control access to designated users.

Take a look at this new feature update by viewing our product enhancement video:

To learn more about this exciting new feature update, please visit our knowledge base article.

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