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May 2022 Release Notes

Issues Resolved:

Assets:

  • Resolved a condition that caused a “500 error” when attempting to edit Assets with a specific custom field name

Backgrounding Tools:

  • Updated RMM Settings Text to ‘Show Backgrounding Tools Remote Access Session Indicator By Default”

Integrations and Add-Ons:

  • Improved Webroot Integration back-end to enhance the overall experience (specifically, uninstall/re-install tasks)
  • Improved Webroot Integration to prevent duplicate devices in Webroot Dashboard
  • Improved Splashtop BYO accessibility when Syncro Splashtop is not used
  • Resolved an issue with Dropbox Integration where the App Card occasionally caused a “500 error” that in some cases caused backups to not sync as expected
  • Resolved an issue where Emsisoft licenses would show an incorrect license expiration date

Mac Agent:

  • Resolved an issue where some assets did not appear in the Syncro dashboard after a successful installation
  • Resolved an issue where two tray icons might appear where there should only be one
  • Improved chat functionality to remove the potential for sent messages to show up twice
Andy Cormier, Syncro

Andy Cormier

Andy Cormier is Syncro’s Partner Development Director and author of So You Want to Be an MSP. Proud Texan who spends his evenings getting drunk on the tears of his competitors.

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