Running a managed services business can be challenging. There are often demands on an MSP owner’s time that keep them from getting to other things that could build up their business, like email marketing.
Juggling repairs, monitoring and management of client accounts, and closing new leads can leave little time for much else. This causes many MSP businesses to feel they can’t get any traction and their revenue growth hits a brick wall.
Lost productivity due to lack of efficiency can be a big black hole that keeps companies from growing. Just taking the time to switch from one application to another as you’re managing customers can be eating away at your time.
40% of productivity loss is due to the constant task switching between different applications.
One way to recapture more of your time is to streamline your workflow by using a single integrated tool that can take the place of other cloud apps as well as manual processes.
Syncro is a modern RMM and PSA platform designed specifically for Managed Services Providers. It’s made to reduce the amount of time it takes to manage clients accounts, leads, marketing, remote sessions, and more.
How Using an Integrated Platform Improves Time Efficiency
Just reducing the time it takes to do tasks like invoicing and follow up emails can be like adding another “you” to help run your business.
If you saved just 1 hour per day by streamlining your business processes, that adds up to roughly 20 hours+ per month, which is a lot of time to invest in marketing, adding more accounts, and maybe getting a little time off.
How can Syncro help reduce the time you spend managing your business? The secret is that it brings all your business tools into one place, including:
- Remote monitoring and management
- Customer service tickets
- Invoicing and online payments
- Email marketing
- And more
Here are some specific ways that Syncro can save you time running your MSP business.
Find Helpful RMM Scripts
Using scripts in remote monitoring and management activities can cut down on the time you spend managing your clients’ endpoints.
Syncro’s integrated RMM has a Community Script Library that contains custom scripts written by the Syncro team as well as other Syncro users just like you. Get a jumpstart on more efficient management by using what’s worked for others. You can also write your own custom scripts if you like.
Automate Your Management Responses
If an issue comes up while monitoring a client’s endpoints, wouldn’t it be great if the system could just take care of it for you? It can!
You can set up automated remediation activities that tell the system to perform a certain action when a specific alert is triggered. This means that an issue can be detected and resolved all without you needing to spend any time on it.
Spend Less Time on Estimates, Invoices, and Payments
Syncro makes the path from estimate to invoice to online payment as easy as a click. Freeing you up from time-consuming paperwork or manually having to transfer a quote to a billable invoice.
The platform integrates with popular payment platforms to simplify the process for one-time and recurring billing to help you get paid faster.
Get a Helping Hand with Marketing
Follow up email marketing makes a significant difference when it comes to closing leads and upselling customers on new products and services. But trying to do it all by hand can mean your marketing engine slows down when you get busy with service work.
Syncro has a marketing component that allows you to create and automate emails to customers and leads. You can also use prebuilt email templates to help you save even more time.
Reporting to Guide You
Which of your services has the best ROI? Is there a new market you should tap into based upon common problems? Trying to gather that data on your own could take hours. But those are the types of insights that can help you grow your business.
Syncro gives you reporting and analytics that provide actional insights into your data. You can track things like:
- ROI by service
- Common device issues
- Detected threats
- And more
Having that type of reporting generated for you automatically allows you to make much faster and more profitable business decisions.
Stop App Switching
Application switching throughout the day takes up a significant percentage of productivity. Syncro puts all your MSP needs in a single place by combining both RMM and PSA tools so you can smoothly share data and transition from one task to another.
Everything from invoicing to remote support to CRM and marketing are all consolidated into a single streamlined interface, meaning no app switching and less time wasted.
Try Syncro Out via a Full-Featured 30-Day Free Trial
Syncro offers you multiple tools that can help you save time and streamline your business operations.
Contact us today to schedule a free demo and 30-day free trial. Call 856-579-6276 or start your trial online.