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Our Platform

XMM^TM Platform
Learn more about the core RMM, PSA, and Microsoft 365 management features of our unified IT platform.

Platform Overview

RMM

Monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.

RMM Features

Patch Management

Remote Access

Scripting

PSA

Supercharge operations with smart ticketing, worksheets, automated billing and invoicing, reporting, and other high-impact features.

PSA Features

Help Desk

Ticketing

Billing & Invoicing

Microsoft 365 Management

Manage complex Microsoft 365 environments across infinite locations and devices with multi-tenant capabilities from a single dashboard.

Microsoft 365 Features

Identity Management

Security Baselines

Security Assessments

More Platform Features

Automation & AI

Network Discovery

Integrations

Mobile App

Security

Roadmap
Solutions

Learn how Syncro can help your MSP or IT team work more efficiently and more effectively.

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Syncro for MSPs

Make Syncro the engine room of your business. Get the core RMM, PSA, and Microsoft 365 multi-tenant management features you need with the best MSP software to grow your business — backed by our no-contract, flat per-user pricing.

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Syncro for IT Teams

Increase your team’s efficiency and provide better service to your users with Syncro’s cloud-based integrated platform, the best IT management software for hardworking IT teams. Get robust endpoint management, reporting, automation, and other essential features.

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Featured Resources

Webinar

Syncro Release Webinar, June Edition

Podcast

Hire Education: A New Era of Workforce Management in IT
Why Syncro

Find out why Syncro is the ideal choice for MSPs or IT teams looking to grow and build efficiency.

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Compare Syncro

Compare Syncro to other solutions that users often consider when looking for an IT platform. See what sets Syncro apart to help you make the right decision for your business!

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Customer Stories

We’ve helped thousands of Managed Service Providers (MSPs) and IT teams grow and increase their efficiency, while streamlining operations and saving costs.

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Featured CONTENT

“What I love most about Syncro is simplicity … It allows us to efficiently manage our clients. The chat features, the reporting, the notifications, the single pane of glass where everything’s right in front of us – it gives us true value.”
— Christopher Fischer, Partner, DLL Techs

Read Christopher’s Story
Pricing
About Syncro

Learn about our company, our commitment to continuous improvement, and to our customers.

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Leadership Team

Meet the executive team powering Syncro’s growth and innovation.

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Roadmap

Discover our newest features and explore planned future updates!

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Careers

Join Syncro as we continue to reshape the IT services industry.

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Media Room

Explore recent press coverage, download our media kit, and more.

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Featured Content

Syncro CEO Michael George on how MSPs can thrive without mastering AI

Read at Forbes.com
Resources

Tap into our knowledge base of webinars, reports, and other valuable resources for MSPs and IT teams.

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Resources for MSPs

A curated collection of essential resources for Managed Service Providers (MSPs) who want to drive growth and enhance efficiency.

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Resources for IT Teams

A curated collection of essential resources for internal IT teams and systems admins who want to be more efficient and more proactive in their work.

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Resources for Emerging MSPs & Startups

A curated collection of essential resources for IT professionals who are just getting started with MSP services and IT management software.

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Resources by Topic

RMM

PSA

Syncro News & Updates

Sales & Marketing

Pricing & Profitability

Business Operations

Featured Resources

Blog

Introducing XMM: The Next Evolution of Syncro

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More Flexibility. Ultimate Control. Better Service Delivery

Syncro’s Team plan is the perfect option for businesses looking to add more power and flexibility to their tech stack. With in-depth data aggregation and analysis, powerful remote access, and more precise control over ticket workflows, our Team plan gives you and your team the tools and sophistication you need to meet IT support demands faster – and smarter.

What’s included:

Everything in the Core plan, plus…

Expanded Splashtop: Includes multi-monitor support and multiple techs per session
PowerBI integration: Facilitates advanced analytics and business intelligence
Scheduled database exports: Automatically export your Syncro data to a database of your choosing
Azure AD sync: Seamless integration with Azure AD to enable Contact syncing and O365 Billing Automation
Real-time ticket automations & assignments: Streamlines service desk operations
Enhanced support experience: Enjoy scheduled callbacks for any assistance needed

Ready to work smarter? Get started with a free trial and see how Syncro transforms your IT service delivery.

“Syncro works. Period. The financials are high leverage, I can estimate, invoice, and take payment in under a minute. Workflows, RMM direct integration, worksheets, email blasts, script engine, etc. Best single decision we have ever made.”

– Ross D.

“It’s an all-in-one experience that actually works. Unlimited endpoints for simple billing, good integrations with other products, excellent scripting and efficient patch management. Give it a go, the trial is quick and easy.”

– Bryant T.

“[An] extremely powerful platform with no end to potential. Support has always been fantastic and fast. The pricing model is literally the best in the market. Implementation was incredibly easy and smooth. We use this product every day, 365 days a year.”

– Guy W., MSP Company President