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XMM^TM Platform
Learn more about the core RMM, PSA, and Microsoft 365 management features of our unified IT platform.

Platform Overview

RMM

Monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.

Patch Management

Remote Access

Scripting

PSA

Supercharge operations with smart ticketing, worksheets, automated billing and invoicing, reporting, and other high-impact features.

Help Desk

Ticketing

Billing & Invoicing

Microsoft 365 Management

Manage complex Microsoft 365 environments across infinite locations and devices with multi-tenant capabilities from a single dashboard.

Identity Management

Security Baselines

Security Assessments

Cloud Backup

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Network Discovery

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Mobile App

Security

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Syncro for MSPs

Make Syncro the engine room of your business. Get the core RMM, PSA, and Microsoft 365 multi-tenant management features you need with the best MSP software to grow your business — backed by our no-contract, flat per-user pricing.

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Syncro for IT Teams

Increase your team’s efficiency and provide better service to your users with Syncro’s cloud-based integrated platform, the best IT management software for hardworking IT teams. Get robust endpoint management, reporting, automation, and other essential features.

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Syncro Release Webinar: December 2025

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How AI is Changing Cybersecurity for MSPs and SMBs
Why Syncro

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Compare Syncro

Compare Syncro to other solutions that users often consider when looking for an IT platform. See what sets Syncro apart to help you make the right decision for your business!

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Customer Stories

We’ve helped thousands of Managed Service Providers (MSPs) and IT teams grow and increase their efficiency, while streamlining operations and saving costs.

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Featured CONTENT

“What the Syncro platform and its automation capabilities have done is allow me to elevate people within our organization, actually focusing on what they truly want to do and not just fixing broken computers or technology.”
— Vincent Williams, CEO, Orchestrate Technologies

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About Syncro

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Discover our newest features and explore planned future updates!

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Featured Content

Syncro CEO Michael George on how MSPs can thrive without mastering AI

Read at Forbes.com
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A curated collection of essential resources for Managed Service Providers (MSPs) who want to drive growth and enhance efficiency.

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Resources for IT Teams

A curated collection of essential resources for internal IT teams and systems admins who want to be more efficient and more proactive in their work.

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Resources for Emerging MSPs & Startups

A curated collection of essential resources for IT professionals who are just getting started with MSP services and IT management software.

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2025 MSP Industry Survey: Microsoft 365 Management & Security

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Syncro Snapshot

New Free M365 Security Assessment Tool Learn More ×

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Page

Tickets

Now can configure Ticket Automations to change Issue Type. Fixed an issue where the Ticket Timer would default to billable even when set to non-billable.

Oct 10, 2025

Now can configure Ticket Automations to change Issue Type. Fixed an issue where the Ticket Timer would default to billable even when set to non-billable.