RMM Software That Grows With You
Stop overpaying for bloated Remote Monitoring and Management (RMM) tools that require full-time babysitting but still don’t deliver. Realize the full potential of your stack with the power of Syncro — the core capabilities you need to manage and scale your IT operations, with no hassle or buyer’s remorse. Monitor unlimited endpoints, control policies, deploy patches, and more.
Robust Scripting Engine
Let Syncro do the work of multiple technicians — automating entire workflows, offloading daily tasks, and more behind the scenes.
Automated Patch Management
Build custom schedules, fully orchestrate deployments, and report on Windows and third-party patches. Eat, sleep, patch. Repeat.
One-Click Remote Access
Securely access endpoints and resolve issues from anywhere via Splashtop — included with your Syncro subscription at no extra cost.
RMM Features Overview
Real-Time. On-Time. Every Time.
Get a birds-eye view of your entire flock, including endpoints, users, processes, and services. Get smart, concise alerts to help you prioritize work and proactively mitigate problems. Take control of complex IT environments with ease, and get the small stuff off your plate so you can focus on the big picture.
Remediation Without Roadblocks
If you can think it, Syncro can automate it. Easily configure end-to-end workflows where alerts can create tickets, troubleshoot issues, run scripts, confirm results, and notify technicians. Syncro pulls you up out of the weeds so you don’t waste time on issues that don’t require your expertise.
Patch Like a Pro
Ah, patch management — every IT admin’s favorite pastime. Syncro has you covered. Syncro’s simple scheduling interface, compliance reporting, and the ability to block or delay patches, with coverage across Windows and third-party apps lets you “set and forget” routine maintenance tasks.
From Script to Screen
You’ve tried the rest, now experience the best. Syncro’s scripting engine is one of the strongest in the market today — with robust capabilities across PowerShell, Mac, and more. Access hundreds of ready-to-use scripts built by Syncro and our growing user community, or make your own magic with custom-built actions to suit your needs.
Global Policies, Local Peace of Mind
Find the ideal balance between freedom and frustration. With global settings, cascading policies, and reusable rules, Syncro keeps you in control and minimizes risk without obstructing users’ ability to perform their day-to-day work.
Reporting for Duty
Don’t think you’re delivering value as an IT pro — know you are. Whether you’re a managed service provider (MSP) or an in-house IT team, Syncro’s got you covered with both internal and client-facing insights that demonstrate your value and highlight your work. Customize report content and branding, auto-schedule reports to send via email, uncover patterns or recurring issues, and more.
Try Syncro for Free!
Take us for a test drive and discover how our XMM platform can amplify your day-to-day efficiency. Whether you lead a growing MSP or a busy IT team, our intelligent RMM, PSA, and Microsoft 365 features can save you time without compromising service delivery.
Try Syncro for Free!
Take us for a test drive and discover how our XMM platform can amplify your day-to-day efficiency. Whether you lead a growing MSP or a busy IT team, our intelligent RMM, PSA, and Microsoft 365 features can save you time without compromising service delivery.
SYNCRO RMM RESOURCES
The Future of Automation & AI-Powered RMM
Syncronized host Brandon Garcin and Syncro CTO Kristen Costagliola dive into the transformative impact of AI on MSPs and IT leaders.
Remote IT Access Solutions: A Must for MSPs
Learn to resolve IT issues remotely and safely with secure remote access solutions that allow you to provide prompt service and enhance customer security.
RMM Evaluation Checklist
The right RMM software isn’t just a tool — it’s the backbone of your MSP’s success, connecting you to every client device and driving efficiency across your operation.
“Syncro stands out for its comprehensive feature set, seamlessly integrating a wide range of functionalities crucial for IT management — such as remote monitoring, management, and an efficient ticketing system. Its user-friendly interface is particularly beneficial, ensuring easy adaptability for our team members with varying levels of tech expertise.”
– Michael R., Director of IT
Frequently Asked Questions
RMM stands for Remote Monitoring and Management. It refers to a set of tools used by IT professionals and managed service providers (MSPs) to monitor client endpoints, networks, and computers remotely. These tools help proactively manage IT systems, deploy updates, and resolve issues without needing on-site visits.
RMM tools allow MSPs and IT departments to maintain systems more efficiently by automating routine maintenance, identifying issues early, and responding quickly to incidents. This proactive approach helps prevent downtime, improve service quality, and reduce operational costs.
An effective RMM platform typically includes real-time monitoring, automated patch management, remote access, alerting, scripting capabilities, and reporting tools. These features work together to provide visibility, control, and automation across an IT environment.
Syncro’s RMM provides unlimited endpoint monitoring, allowing users to run scripts, deploy patches, customize alerts, and proactively address potential issues. This ensures optimal performance and minimizes downtime across all managed devices.
Syncro incorporates automation and AI features to streamline IT operations. This includes automated ticketing workflows, scripting, patch management, and network discovery, all of which aim to reduce manual tasks and increase efficiency.
Yes, Syncro offers comprehensive patch management capabilities. Users can build custom schedules, orchestrate deployments, and report on Windows and third-party patches, ensuring systems are up-to-date and secure.
Yes! Syncro includes secure remote access via Splashtop at no additional cost, allowing technicians to access endpoints and resolve issues from anywhere.
Syncro’s scripting engine supports multiple languages, including PowerShell, Batch, VBScript, and more. It enables automation of complete processes, capturing changes and variables across both RMM and PSA features.
Syncro provides real-time monitoring and customizable alerts, helping IT professionals prioritize work and proactively mitigate problems. Smart, concise alerts ensure timely responses to potential issues.
Yes, Syncro is designed to cater to the needs of both Managed Service Providers (MSPs) and internal IT departments. Its integrated platform helps increase team efficiency, provides better service to users, and supports business growth through robust endpoint management, reporting, and automation features.
