As Microsoft 365 becomes the backbone of business operations, MSPs are under pressure to balance security, scalability, and efficiency like never before.
Syncro’s 2025 MSP Industry Survey explores how service providers are evolving to meet that challenge — revealing where complexity is rising, where protection is breaking down, and where innovation is taking hold.
Based on responses from more than 150 MSPs, this report offers an inside look at how today’s providers are rethinking Microsoft 365 protection across data, identity, and automation.
Key insights include:
- Why fragmented toolsets and manual processes remain top barriers to security consistency
- The growing need to align Microsoft 365 data protection with Entra ID identity management, and the risks of treating them separately
- The operational impact of incomplete or inconsistent backups on client resilience
- Practical steps MSPs can take to move from reactive to proactive baseline management
Download the 2025 report for actionable insights into the future of Microsoft 365 management — and the evolving role of MSPs in securing it.
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