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Workflow for MSPs

The MSP podcast to help you hit your success goals without hitting the wall.

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Operations
Mar 10, 2023 | Podcast

6: How The Phoenix Project Transformed This MSP’s Business

ProdigyTeks was struggling with rapid growth. Work was falling through the cracks and the customer experience was suffering. Then they read The Phoenix Project.

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Balance
Feb 24, 2023 | Podcast

5: What’s Wrong With a Lifestyle Business?

How the MSP industry typically defines success may not be how you define it—and business coach Andrew Moon wants you to know that’s OK.

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Operations
Feb 10, 2023 | Podcast

4: How to Build a Rock-Solid Master Service Agreement for Your MSP

Technology lawyer Brad Gross explains how to build a solid ring of defense around your MSP using a master service agreement—and why you need to.

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Finance
Jan 27, 2023 | Podcast

3: MSPs, Here’s Why and How to Regularly Fire Clients

Firing clients from your MSP won’t solve all your business problems, but you might be surprised how much it can fix or improve.

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Team
Jan 27, 2023 | Podcast

2. How to Hire Great Talent for Your MSP in a Hot Job Market

Here’s how to hire the technical people you need to grow your MSP when candidates are scarce and competition is fierce.

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Finance
Jan 27, 2023 | Podcast

1: How to Tame Premiums in Today’s Wild Cyber Insurance Market

The attacks that make cyber insurance an absolute necessity for you and your clients keep ratcheting up—and so do the costs. Is there any end in sight?

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