[et_pb_section fb_built=”1″ _builder_version=”3.22″][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_video src=”https://youtu.be/yGGV9Ez0s2M” _builder_version=”4.0.5″][/et_pb_video][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.0.5″][et_pb_column type=”4_4″ _builder_version=”4.0.5″][et_pb_text _builder_version=”4.0.5″ hover_enabled=”0″]Today we’ve added a small update to the SMS feature set within Syncro which allows your clients to respond to Tickets via SMS. We’re happy to share that your clients can now include images in their SMS messages!
As a result, this allows for a more complete Ticket Communication history for you and your team, plus allows your clients to reference images they’ve shared with you.
To learn more about this feature, check out our SMS Messaging Help Center article.
Not currently using Syncro? Sign up for a full-featured 30-day free trial here.
Cheers,
The Syncro Team
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