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Syncro Co-Founder Ian Alexander Honored as 2023 CRN Channel Chief

SEATTLE, WA / Feb 6, 2023 – Ian Alexander, co-founder of Syncro, an all-in-one PSA, RMM, and remote access platform for managed service providers, has been recognized by CRN as a 2023 Channel Chief. The annual list honors IT channel executives who work tirelessly to advance the channel agenda and deliver successful channel partner programs and strategies.

The magazine’s editorial staff selects 2023 CRN Channel Chiefs based on their record of business innovation and dedication to the partner community. This year’s list represents the top IT executives responsible for building a robust channel ecosystem. Ian was selected based on his industry experience, his fresh perspective, and his three guiding philosophies:

1/ Be human and be kind: Treat people with respect and dignity. Everybody is just trying to live their lives and run a successful business, and that can be hard sometimes.

2/ Own your mistakes: If we make a mistake, we should own it. Always communicate with transparency and humility.

3/ Prioritize education: Help others succeed by prioritizing mentorship and give context wherever possible so everyone is operating from the same set of facts.

During his long tenure with Syncro, Ian has worked in nearly every department, from running sales, marketing, and customer success, to writing code, managing systems, and participating in many MSP communities.

Ian previously founded and led RepairTech, whose products help computer repair shops automate their business functions. RepairTech merged with RepairShopr in 2017 to form Syncro.

The 2023 CRN Channel Chiefs list is featured in the February 2023 issue of CRN Magazine and online at

About Syncro
Syncro’s all-in-one PSA, RMM, and remote support software helps managed service providers run more efficient and profitable businesses. Pricing is refreshingly simple, with no contracts and one flat fee for all features. A technology company with a human heart, Syncro is committed to diversity, inclusion, and fair practices that benefit everyone—from customers and employees to the industry at large. Visit for more information or follow us on LinkedIn @syncromsp.