Syncro's new AI-powered Smart Ticket Management Out Now. 
Unified Endpoint Management Tools at Your Fingertips
Ready to deliver more efficient, secure, and proactive client service? Syncro offers mission-critical endpoint monitoring and management capabilities with simple, no-contract pricing that’s based on the number of users, not the number of endpoints.
Endpoint Management Features in Syncro RMM
Remote Monitoring
Continuously monitor client endpoints for performance issues, security threats, and compliance violations. This proactive approach helps in identifying and resolving potential problems before they escalate.
Robust Automation
Eliminate human intervention and alleviate tech workloads by automating patch management, routine maintenance, and even setting rules that trigger alerts and fixes for common security vulnerabilities.
Patch Management
Ensure all endpoints are up-to-date with the latest security patches and third-party software updates to minimize vulnerabilities and enhance the overall security posture of managed devices.
Remote IT Access
In addition to troubleshooting and resolving issues on client devices remotely, Syncro’s remote IT access capabilities allow you to access and utilize the platform’s backgrounding tools behind the scenes – even while a customer is simultaneously working on the same machine.
Automated Remediation
Automate common tasks and issue resolutions through Syncro’s powerful scripting engine to decrease manual workload. Syncro reduces the noise and clutter so you can focus on more strategic initiatives and improving service response times.
IT Ticketing
Track and manage IT tickets easily and seamlessly thanks to built-in platform capabilities like automated routing, status updates for clients, and reporting that provides insight into technician efficiency, output, and more.
More Syncro Features
- Remote CMD and PowerShell access
- Contract and SLA management
- Powerful cross-platform scripting engine
- One-click remote access through Splashtop (free for all technicians)
- Invoicing, payment processing, and automated reconciliation
- Unlimited RMM agents for Mac and Windows endpoints
- Fully Configurable Customer Portal
- Robust ticketing system
- Customizable reporting
- SOC 2 compliance
