Bring Your Own Twilio Account to Syncro RMM & PSA

Bring Your Own Twilio Account to Syncro RMM & PSA

We’ve added the ability for MSPs to use their own Twilio accounts, and associated SMS phone numbers, within Syncro. Now you can send SMS messages to your clients for any number of things, like Ticket Comments and Appointment confirmations. We’ve even added...
Syncro is Now HIPAA Compliant

Syncro is Now HIPAA Compliant

Today’s the day, Syncro is officially HIPAA compliant! We’re happy to announce that our platform is now a part of your overall HIPAA compliance and you can request a Business Associate Agreement (BAA) from Syncro with the click of a button.  Simply...
Bring Your Own Twilio Account to Syncro RMM & PSA

Release Update – Scripting: Skip Offline Assets

Today we’ve got yet another quality of life improvement stemming from community feedback. You can now opt to skip running scripts when an asset is offline. This works on one-off scripts, scheduled scripts, scripts run against multiple assets simultaneously, and...
Bring Your Own Twilio Account to Syncro RMM & PSA

Syncro Mobile App Navigation Updates

We’ve rolled out another mobile app update for you which makes navigation throughout the app significantly faster. These updates are coming to Android and iOS sometime today (June 11th, 2020 PST). You’ll now find tabs statically along the bottom for easier...
Bring Your Own Twilio Account to Syncro RMM & PSA

Syncro Chat Updates Within Syncro RMM & PSA

We’ve rolled out a series of updates to Syncro Chat, each based exclusively on user feedback. First up, we’ve expanded the available notifications in the Notification Center. We’ve separated notifications based on whether you’re...