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Syncro RMM Adds Business Hours to Automated Remediation

New Syncro features: octopus arm reaching for lapatop

Today we’re excited to announce the first feature from our new Community-Driven Development Track! A special shout out goes to Carl Howell for the request.

We’ve added business hours as a condition for our Automated Remediation module. Now you can further define if your Automated Remediations will run based on whether or not your business is currently open, including any holiday schedules too for good measure.

We can’t wait to see what the Syncro user community comes up with next!

Here’s what Carl had to say about this new feature update:

“It was great to see the team at SyncroMSP listening to the feedback from their customers.  This change will help give me a good night sleep, as I do not need to worry about unnecessary alerts.  It will also free up much needed time at the start of the business day, as we no longer need to work through a list of unnecessary warning messages and we can immediately focus on the important ones. Knowing your supplier takes note of your needs, even the little ones, takes a bit of that pressure off what we as MSP’s face every day.”

Learn more about Syncro’s Automated Remediation capabilities within our Automated Remediation Help Center article.

Not currently using Syncro? Sign up for a free one-on-one product tour here.

The Syncro Team

Ian Alexander

Ian Alexander

Co-founder and Channel Chief at Syncro. Always trying to find ways to help MSPs. Former MSP tech and break-fix owner. Basketball player, human and dog dad. Grew up in Berkeley, living in Sacramento.

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