Hey folks!
We have super exciting news! Syncro has acquired Watchman Monitoring, a leading Monitoring solution for macOS, Windows. The Watchman Monitoring suite will be seamlessly folded into Syncro’s combined RMM and PSA platform and will be available soon to all Syncro customers at no additional cost (a $250/month value). This will make Syncro’s out-of-the-box monitoring capabilities more robust on all platforms.
About Watchman Monitoring
Watchman Monitoring provides proactive alerts and monitoring to actively detect hundreds of cross-platform issues which helps IT professionals avoid downtime, manage the flow of support tickets, and provide peace of mind to their customers.
How did this happen?
We’ve known Allen and the Watchman Monitoring team for years now, and have been huge fans of them and their product. In the last year, it became clear that working together would be incredibly complementary (and fun). We were able to make the partnership happen with the help of Mainsail Partners, who invested in Syncro in August of 2020, and has helped us more than double the size of our Engineering and Product teams since then. We’re super excited to be working with Allen and the Watchman Monitoring team!
What will this mean for the Syncro product?
The Watchman Monitoring acquisition will enable us to add new MacOS-focused features to Syncro’s combined RMM & PSA Platform:
- Industry-leading, native monitoring for macOS
- A new full-featured, full-powered Mac Agent
- Expansion of built-in monitoring capabilities for all Syncro users
We’re bringing all of this to the Syncro Platform at no additional cost 🙂
What will this mean for our team?
The Watchman Monitoring team has joined the Syncro team, bringing many years of software development experience in macOS, Windows, and Linux. They’ll continue supporting the Watchman Monitoring product while working toward integrating Watchman into Syncro.
What does this mean for the future?
We’ve been on a crazy hiring spree over the last year! Our Engineering, Product, and Support teams have doubled in size. We’ve also hired additional leadership in many areas to complement our founding team, bringing us a lot of amazing expertise. We’ve spent much of this year working on things like platform stability, security, testing, development processes, and infrastructure that scale as our team and user base grow. We’re working to ensure that we can continue to go fast while maintaining high quality – and we think you’ll see the benefit of that soon. Additional R&D resources mean more improvements and more features 🙂
You can look forward to more information about how Watchman functionality will be integrated into Syncro in the coming months.
Thanks for reading,
Ian Alexander
Co-Founder and Chief Operating Officer
About Mainsail
Mainsail Partners is a growth equity firm with offices in San Francisco and Austin that invests exclusively in fast-growing, bootstrapped software companies. The firm has raised over $1.3 billion and invested in more than 50 growing companies since 2003. Mainsail prioritizes investments in B2B software companies with compelling business models in growing markets. The firm’s approach to driving value creation is anchored in a dedicated Operations Team that is purpose-built to help founders scale their businesses and accelerate growth. These women and men include former software company operators who leverage real-world experience, well-established best practices, and a true partnership ethos to support management teams. For more information, visit mainsailpartners.com or follow the firm on LinkedIn.
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