Release Update – Ticket Comment with Status

Today we added a new quality of life update to our Ticketing module. Now you can submit a response to a client via Ticket Communications and set a Ticket Status of your choosing within a single action. This action will then automatically update the Ticket Status without needing to refresh the page, therefore saving you clicks and time.

To learn more about Syncro’s Ticketing system, including this update, check out our Ticketing Help Center article.

Not currently using Syncro? Sign up for a free one-on-one product tour here.

Cheers,
The Syncro Team

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