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Improved “Email RMM Agent Installer Link” within Ticket Details of Syncro PSA & RMM

Release Update

Hey all,

A few days ago we released a video explaining how to easily deploy the Syncro agent to clients via Tickets. We heard feedback that this feature would be even more awesome if you could pre-select a Policy before sending an installer link out to clients. So, we built that for you and shipped it today!

Now you can specifically assign any of your Asset Policies for the generated link, and include that in your Ticket Comment with the click of a button.

To learn more about installing the Syncro Agent on a client’s device, check out our Help Center article.

Not currently using Syncro? Sign up for a free one-on-one product tour here.

Stay safe,
The Syncro Team

Ian Alexander

Ian Alexander

Co-founder and Channel Chief at Syncro. Always trying to find ways to help MSPs. Former MSP tech and break-fix owner. Basketball player, human and dog dad. Grew up in Berkeley, living in Sacramento.

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