November 6th, 2020 Release Notes for Syncro RMM & PSA

We brought Syncro Chat to our mobile apps. Learn more here.

We added new template tags to SNMP. They are:

• asset_snmp_enabled
• asset_snmp_host
• asset_snmp_port
• asset_snmp_version
• asset_snmp_community
• asset_snmp_offline_minutes
• asset_snmp_auto_resolve_offline

We added Webroot Alerts to the Executive Summary Report.

Bug Fixes to Executive Summary Report Builder:

• We fixed a bug where adding a visual block for Alerts but not choosing an Alert Type would result in a blank page.
• We fixed a bug where Assets would show up as unmanaged AV even though a managed AV was enabled.
• We fixed a bug where Average First Response Time was showing a negative number.
• We fixed a bug where not all remote access sessions were being counted correctly.
• We fixed a bug where the Minimum Memory field was not calculating correctly.

Bug Fix: We fixed an issue where the Estimate Index Page was not alphabetically sorting the Customer column as expected.

Bug Fix: We fixed an issue where the OID Recipe Page was limited to a maximum of 15 recipes.

Bug Fix: We fixed an issue with the opt_out_url tag not rendering on emails generated from ticket automation.

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