May 20th, 2021 Release Notes for Syncro RMM & PSA

by | May 20, 2021 | Release Notes | 0 comments

Mission Control NOC and Helpdesk launched an integration with Syncro. Learn more here.

CloudRadial launched an integration with Syncro. Learn more here.

In our efforts to improve performance and page load times over the past several weeks, we’ve:

  • Significantly increased the number of servers in our web clusters to smooth out the web application performance 
  • Made various optimizations with how we handle our web request queues
  • Made significant updates to how we manage traffic in our RMM backend

Bug Fix: we fixed an issue with Tickets where Recurring Invoices set to pick up all pending charges on a ticket were setting the Billing Status field to ‘Partially Invoiced’ rather than ‘Invoiced’.

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