May 20th, 2020 Release Notes for Syncro RMM & PSA

Table of contents

    We have added some new default scripts to the Scripting module. Learn more here.

    We updated the RMM Alerts list to show Asset Name rather than Computer Name.

    Bug Fix: We fixed an issue where Tickets weren’t being sent to Dropbox until a comment was made. Now they are sent when Ticket is created.

    Bug Fix: We fixed an issue where certain tax groups were not being added together correctly, resulting in a long decimal value.

    Bug Fix: We fixed an issue where archived Customer Contacts were being incorrectly included in search results.

    Bug Fix: We fixed an issue where Tickets created from the Customer Portal were not respecting default due date or SLA Business Hours.

    Bug Fix: We fixed an issue where it was not possible to accept an overpayment towards multiple Invoices.

    Bug Fix: We fixed an issue where long line items were not word-wrapping correctly on the Invoice PDF in some locales.