June 4th, 2020 Release Notes for Syncro RMM & PSA

Table of contents

    We released a variety of updates to the Syncro API system. Learn more here.

    We added more notifications for Syncro Chat to the Notification Center. You can now use any of these:

    • New unread message while I’m offline
    • New unread message while I’m online
    • New unassigned message while I’m offline
    • New unassigned message while I’m online

    Bug Fix: We fixed an issue where not all Tickets were being put in the proper state when importing recurring Tickets from Autotask.

    Bug Fix: We fixed an issue where not all email confirmations were being sent when a Customer pays multiple Invoices in the Customer Portal.