Most businesses think their Microsoft 365 data is safe just because it’s in the cloud. It isn’t.
While Microsoft handles the infrastructure, the security of your clients’ data is your responsibility. Native tools like the Recycle Bin have strict time limits and major coverage gaps, leaving you vulnerable to a simple user error, a malicious insider, or even a catastrophic ransomware attack.
And let’s be honest, it’s a lot to manage. To say that MSPs are tired of juggling disconnected tools — a reality that leads to technician inefficiency, security gaps, and missed license billing — would be an understatement.
We built Syncro Cloud Backup to change all of that.
Syncro Cloud Backup: Integrated Protection for a Fragmented World
Syncro Cloud Backup is a fully integrated backup and restore solution for Microsoft 365 and Entra ID, built directly into the Syncro Extended Monitoring and Management (XMM)™ platform. It’s not your everyday product feature; it’s business insurance for your clients and a game-changer for your daily operations.
What can you do with Syncro Cloud Backup? Let’s break it down:
- Protect More Than Just Files: We offer complete and full Entra ID identity infrastructure protection, along with backup for Microsoft 365, including Exchange, SharePoint, OneDrive, and even Teams chats. This gives you a critical last line of defense against all types of data loss and identity threats.
- Ensure Rapid Recovery: With flexible, point-in-time restore capabilities, you can confidently handle any data loss scenario. Quickly restore a single file, a user’s entire mailbox, or an Entra ID configuration in minutes, not days.
- Simplify (& Strengthen) Your Tech Stack: Stop jumping between vendor portals. With our new cloud offering, you can proactively manage Microsoft 365 users, configure MFA, and maintain security baselines to prevent issues before they occur. And when the unexpected happens, you can react with secure backups and fast restores — all from one place.
- Meet Compliance and Cyber Insurance Demands: Satisfy cyber insurance and regulatory requirements with verifiable, secure, and isolated cloud backups. Our solution covers everything from identity infrastructure to individual files, making it easy for you to export data for audits and prove compliance with frameworks like NIST and CIS.
The Data Covered – A Deep Dive
| Category | Workload |
| Exchange | Emails In-Place Archive Public Folders Calendar Contacts |
| OneDrive | OneDrive for Business |
| SharePoint | Files List Items Metadata |
| Teams | Channel Files Messages & Attachments |
| Other Microsoft 365 workloads | OneNote Planner |
| Entra ID – Identity | Microsoft Lists Users Groups Applications Service Principals Directory Roles Custom Roles |
| Entra ID – Policies | Conditional Access Policies Device Compliance Policies |
| Devices | Devices Device Configurations |
| Security | BitLocker Recovery Keys |
A Non-Negotiable Layer of Protection
As businesses and MSPs in particular increasingly rely on Microsoft 365, the risk of data loss is becoming more apparent. A dedicated backup solution is no longer optional. It’s a requirement for business continuity and a vital pillar of a strong security strategy.
By embedding this critical service directly into your core offering, you not only increase your value to clients but also secure a profitable, scalable, and indispensable revenue stream.
Get Started Today
With a flat, per-user, per-month fee that includes unlimited storage, Syncro Cloud Backup gives you the predictable pricing you need to scale without complexity.
We’re excited to help you simplify your stack and provide your clients with the confidence that their data and identities are fully protected.
Learn more and start your free trial today.
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