February 2022 Release Notes

Issues Resolved:

Appointments:

• Resolved an issue where the Appointment Reminder Email Template would not reset to default as expected

AutoPrinter:

• Resolved an issue where certain printers would cause AutoPrinter to print extra blank space before and after the actual receipt details, causing longer than expected receipts

Customers:

• Resolved a trio of issues surrounding address lookup / autocomplete, that caused data to be improperly entered into their correct field(s)
• Resolved an issue where the setting “Disable Address Autocomplete” was not working as expected

Invoices:

• Resolved an issue where unbilled time entries would not properly release after deleting an invoice
• Resolved an issue with Ad-Hoc bundles where the improper currency was displayed in error

Integrations and Add-Ons:

• Resolved an issue that caused some Webroot usage data to be incorrect
• Resolved an issue that caused some BitDefender malware detections to not properly alert in Syncro
• Resolved an issue with the Check-In screen where standard “Referred By” fields were not displayed when expected

Monitoring:

• Resolved an issue where some specific use cases would cause the Low HDD Free Space alert not to trigger as expected when over the set threshold
• Resolved an issue that would occasionally cause the Syncro Splashtop agent to display an error: “The session password is incorrect”

Policy:

• Resolved an issue where Policy Inheritance would automatically deduplicate scripts
• Resolved an issue that would show old settings after a new Effective Policy was applied to a folder

RMM:

• Resolved an issue where Syncro Splashtop installations could not be replaced by a BYO Splashtop installer

Reports:

• Resolved an issue in the Sales Tax Report where the taxable gross line item values did not display correctly
• Resolved an issue in the Summary By Customer Report that would fail to run with a “504” error code
• Resolved an issue in the Asset Activity Audit – Scheduled Report where data was not outputting as expected
• Resolved an issue in the Tickets Without Charges Report where filtered date ranges were not working correctly
• Resolved an issue in the Vulnerable Systems Report where search criteria was reset if the “Loading Report” message was displayed

Scripts:

• Resolved an issue where certain scripts could be run locally, but not through the Syncro Agent

Tickets:

• Resolved an issue where certain conditions would cause paid ticket charges not to clear as expected
• Resolved an issue where a ticket with a custom status would revert to blank / no status / the default

Miscellaneous:

• Resolved an issue that caused some popup windows (details windows) to display smaller than anticipated

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