The Syncro team always loves hearing and sharing our users’ vibrant stories. We learn so much from talking to our valued user community, and we’d like to share their insights with you. For instance, we discovered that one of our users, Trevor Yakel, Director of Managed Services for Octopi Managed Services, experienced a 7-hour reduction on his monthly billing process!
Trevor took us behind the scenes of his MSP business to divulge what them him to Syncro and what problems the platform has helped them solve. You can watch the full video of his interview with our Sales Manager, Crystal Henkle, in an earlier blog post.
Now, we are publishing Octopi Managed Service’s Case Study to spell out the specific challenge Trevor’s team faced, along with solutions they discovered, and best of all, their results. As an MSP or IT provider, you might be able to see yourself in his shoes if you’re facing a similar situation, and thus, benefit from an inside look into the thoughtful decision-making that led to incredible billing process efficiency gains.
Caitlin Good
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Denver-based content marketing manager for Syncro. Curator of new experiences: creating compelling and helpful content on the weekday, exploring nature and cities on the weekend.