August 12th, 2020 Release Notes for Syncro RMM & PSA

Table of contents

    We added Product Upsell opportunities. Learn more here.

    We added a Registry Editor to Syncro Live. Learn more here.

    You can now use template tags in the subject area of an autoresponder message.

    We added a warning message if you attempt to navigate away from a Documentation page without saving first.

    Bug Fix: We fixed an issue where Recurring Invoices were not always starting on the correct date when used ‘in arrears’.

    Bug Fix: We fixed an issue where splitting tickets with multiple comments was causing messages to get resent to the user.

    Bug Fix: We fixed an issue where creating a Ticket in the scripting engine was not possible if ‘Make Custom Fields Required’ setting was checked.

    Bug Fix: We fixed an issue where not all Tickets were being displayed on the Customer page.

    Bug Fix: We fixed multiple issues with the display of the Asset Aging Report related to page and section breaks and rendering checkmarks.

    Bug Fix: We fixed an issue with enabling/disabling the Dropbox integration via the App Card.

    Bug Fix: We fixed an issue where Scheduled Reports incorrectly required more than one recipient.

    Bug Fix: We fixed a visual issue where it was occasionally difficult to read Company Name on the Ticket Dashboard.