New Additions:
Issues Resolved:
Alerts:
- Resolved an issue where an SMTP Alert would be generated even though the threshold was not met
Assets:
- Resolved an issue where clicking on an Asset Record would cause a “500 error” unexpectedly
Automated Remediation:
- Resolved an issue where a “504 Timeout” error would occur when trying to access Automated Remediation
Backgrounding Tools:
- Resolved an Issue where Backgrounding Tools Session Start Time did not appear on Asset Activity Audit Reports
Customers:
- Resolved an issue that caused the “Expiring Stored Credit Card” email not to send as expected
- Resolved an issue with International Addresses not filling in as expected when using Auto-Complete
Estimates:
- Resolved an issue where an error occurred when trying to send approved Estimate charges to a ticket
Invoices:
- Resolved an issue where recurring invoices would continue to run after being deleted
- Resolved an issue where quarterly recurring invoices were displaying an incorrect estimated price on a contract details page
- Resolved an issue where the Overdue Invoice button would occasionally not function properly
- Resolved an issue where Pending Items “Add Item to Invoice” would sometimes incur a delay before processing
- Resolved an issue where clicking “Add Items to Invoice” multiple times would add multiple instances to an Invoice
- Resolved an issue where Invoices over 30 days old were not showing on the invoices page
- Resolved an issue with multi-page Invoices that caused Line Items to reorder unexpectedly
- Resolved an issue where a “504 Timeout” error would occur when attempting to add ticket charges by ticket start time to an invoice
Integrations and Add-Ons:
- Resolved an issue where a Splashtop installer would be flagged as a false positive virus when scanned by Antivirus software
- Resolved an issue that caused Splashtop BYO permissions to reset
- Resolved an issue where adding an Emsisoft Device Scan to a policy would not save as expected
Mac Agent:
- Resolved an issue where incorrect values for CPU and RAM were incorrectly reported when the policy was set above 90%
Part Order:
- Resolved an issue where certain conditions caused a “504 Timeout” error when attempting to create a Part Order
- Resolved an issue with creating a new Part Order from an existing ticket that would not show the ticket number as expected
Policy:
- Resolved an issue where Windows Update Management Policy would not show Name or Reboot field data correctly
- Resolved an issue where Windows Update Patch Management did not display Available updates in some instances
Reports:
- Resolved an issue in the Vulnerable System Report that would cause some visual elements to move on the screen unexpectedly
- Resolved an issue where exporting the Activity Audit Report to PDF would contain no data
- Resolved an issue on the Executive Summary where “hours spent” would not include hours from $0 labor charges
- Resolved an issue that caused Scheduled Reports not to run as expected under certain conditions
- Resolved an issue that caused failed Scheduled Reports to not show up in the “To Do” notification window.
Scripts:
- Resolved an issue that caused scheduled times to revert despite saving
Tickets:
- Resolved an issue where the “Ticket Type” dropdown would not show the correct values in certain instances
- Resolved an issue that caused an error when adding a new asset to a ticket that included a long and short name
- Resolved an issue where Ticket Labels that included Custom Fields would incorrectly display HTML code
- Resolved an issue that caused “Tickets Per Active Customer” to display “N/A” on the dashboard
- Resolved an issue that caused multiple Appointment Emails to be sent after the Appointment was completed
- Resolved an issue that caused Recurring Tickets not to run as scheduled
- Resolved an issue that caused the “Appointment was created” email not to send if “Automatically Add Ticket Charge” was enabled
