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Another Round of Executive Summary Report Builder Updates Added to Syncro RMM & PSA

We’re happy to announce we’re releasing the final round of community-driven updates to our new Executive Summary Report Builder. This includes six entirely new blocks spanning ticketing metrics, billable labor hours, prepay hours and phone call tracking, as well as some additional filters to better define the scope of two of our existing ticket blocks.

We wanted to give a special shout out to the Syncro Community for all of these suggestions, and helping to make our Executive Summary Report Builder what it is today.

The updates to the Executive Summary Report Builder will be released to all Syncro accounts later today.

To learn more about how to use the Executive Summary Report Builder within Syncro, check out our Help Center article here.

Not currently using Syncro? Sign up for a free one-on-one product tour here.

Cheers,
The Syncro Team

Ian Alexander

Ian Alexander

Co-founder and Channel Chief at Syncro. Always trying to find ways to help MSPs. Former MSP tech and break-fix owner. Basketball player, human and dog dad. Grew up in Berkeley, living in Sacramento.

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