Syncro XMM — unified RMM, PSA & M365 management for MSPs and IT
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Syncro XMM — unified RMM, PSA & M365 management for MSPs and IT
Syncro XMM — unified RMM, PSA & M365 management for MSPs and IT

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  • Our Platform

    XMMTM Platform
    Learn more about the core RMM, PSA, and Microsoft 365 management features of our unified IT platform.

    Platform Overview

    RMM

    Monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.

    RMM Features
    Patch Management
    Remote Access
    Scripting

    PSA

    Supercharge operations with smart ticketing, worksheets, automated billing and invoicing, reporting, and other high-impact features.

    PSA Features
    Help Desk
    Ticketing
    Billing & Invoicing

    Microsoft 365 Management

    Manage complex Microsoft 365 environments across infinite locations and devices with multi-tenant capabilities from a single dashboard.

    Microsoft 365 Features
    Identity Management
    Security Baselines
    Security Assessments

    More Platform Features

    Automation & AI
    Network Discovery
    Integrations
    Mobile App
    Security
    Roadmap
  • Solutions

    Learn how Syncro can help your MSP or IT team work more efficiently and more effectively.

    View All Solutions

    Syncro for MSPs

    Make Syncro the engine room of your business. Get the core RMM, PSA, and Microsoft 365 multi-tenant management features you need with the best MSP software to grow your business — backed by our no-contract, flat per-user pricing.

    Learn More

    Syncro for IT Teams

    Increase your team’s efficiency and provide better service to your users with Syncro’s cloud-based integrated platform, the best IT management software for hardworking IT teams. Get robust endpoint management, reporting, automation, and other essential features.

    Learn More

    Featured Resources

    • Syncro Release Webinar, August 2025
      Webinars
      Syncro Release Webinar, August 2025
    • Hire Education: A New Era of Workforce Management in IT
      Podcasts
      Hire Education: A New Era of Workforce Management in IT
  • Why Syncro

    Find out why Syncro is the ideal choice for MSPs or IT teams looking to grow and build efficiency.

    Learn More

    Compare Syncro

    Compare Syncro to other solutions that users often consider when looking for an IT platform. See what sets Syncro apart to help you make the right decision for your business!

    Learn More

    Customer Stories

    We’ve helped thousands of Managed Service Providers (MSPs) and IT teams grow and increase their efficiency, while streamlining operations and saving costs.

    View All

    Featured CONTENT


    “What I love most about Syncro is simplicity … It allows us to efficiently manage our clients. The chat features, the reporting, the notifications, the single pane of glass where everything’s right in front of us – it gives us true value.”
    — Christopher Fischer, Partner, DLL Techs

    Read Christopher’s Story
  • Pricing
  • About Syncro

    Learn about our company, our commitment to continuous improvement, and to our customers.

    Learn More

    Leadership Team

    Meet the executive team powering Syncro’s growth and innovation.

    Learn More

    Roadmap

    Discover our newest features and explore planned future updates!

    Learn More

    Careers

    Join Syncro as we continue to reshape the IT services industry.

    Learn More

    Media Room

    Explore recent press coverage, download our media kit, and more.

    Learn More

    Featured Content

    Syncro CEO Michael George on how MSPs can thrive without mastering AI

    Read at Forbes.com
  • Resources

    Tap into our knowledge base of webinars, reports, and other valuable resources for MSPs and IT teams.

    View All

    Resources for MSPs

    A curated collection of essential resources for Managed Service Providers (MSPs) who want to drive growth and enhance efficiency.

    Go to Collection

    Resources for IT Teams

    A curated collection of essential resources for internal IT teams and systems admins who want to be more efficient and more proactive in their work.

    Go to Collection

    Resources for Emerging MSPs & Startups

    A curated collection of essential resources for IT professionals who are just getting started with MSP services and IT management software.

    Go to Collection

    Resources by Topic

    RMM
    PSA
    Syncro News & Updates
    Sales & Marketing
    Pricing & Profitability
    Business Operations

    Featured Resources

    • 5 Essentials to Strengthen and Sustain Your Microsoft 365 Security Posture
      Blog
      5 Essentials to Strengthen and Sustain Your Microsoft 365 Security Posture
Book a Demo
Try it Free

Support | Log In

Syncro XMM — unified RMM, PSA & M365 management for MSPs and IT
  • Our Platform

    XMMTM Platform
    Learn more about the core RMM, PSA, and Microsoft 365 management features of our unified IT platform.

    Platform Overview

    RMM

    Monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.

    RMM Features
    Patch Management
    Remote Access
    Scripting

    PSA

    Supercharge operations with smart ticketing, worksheets, automated billing and invoicing, reporting, and other high-impact features.

    PSA Features
    Help Desk
    Ticketing
    Billing & Invoicing

    Microsoft 365 Management

    Manage complex Microsoft 365 environments across infinite locations and devices with multi-tenant capabilities from a single dashboard.

    Microsoft 365 Features
    Identity Management
    Security Baselines
    Security Assessments

    More Platform Features

    Automation & AI
    Network Discovery
    Integrations
    Mobile App
    Security
    Roadmap
  • Solutions

    Learn how Syncro can help your MSP or IT team work more efficiently and more effectively.

    View All Solutions

    Syncro for MSPs

    Make Syncro the engine room of your business. Get the core RMM, PSA, and Microsoft 365 multi-tenant management features you need with the best MSP software to grow your business — backed by our no-contract, flat per-user pricing.

    Learn More

    Syncro for IT Teams

    Increase your team’s efficiency and provide better service to your users with Syncro’s cloud-based integrated platform, the best IT management software for hardworking IT teams. Get robust endpoint management, reporting, automation, and other essential features.

    Learn More

    Featured Resources

    • Syncro Release Webinar, August 2025
      Webinars
      Syncro Release Webinar, August 2025
    • Hire Education: A New Era of Workforce Management in IT
      Podcasts
      Hire Education: A New Era of Workforce Management in IT
  • Why Syncro

    Find out why Syncro is the ideal choice for MSPs or IT teams looking to grow and build efficiency.

    Learn More

    Compare Syncro

    Compare Syncro to other solutions that users often consider when looking for an IT platform. See what sets Syncro apart to help you make the right decision for your business!

    Learn More

    Customer Stories

    We’ve helped thousands of Managed Service Providers (MSPs) and IT teams grow and increase their efficiency, while streamlining operations and saving costs.

    View All

    Featured CONTENT


    “What I love most about Syncro is simplicity … It allows us to efficiently manage our clients. The chat features, the reporting, the notifications, the single pane of glass where everything’s right in front of us – it gives us true value.”
    — Christopher Fischer, Partner, DLL Techs

    Read Christopher’s Story
  • Pricing
  • About Syncro

    Learn about our company, our commitment to continuous improvement, and to our customers.

    Learn More

    Leadership Team

    Meet the executive team powering Syncro’s growth and innovation.

    Learn More

    Roadmap

    Discover our newest features and explore planned future updates!

    Learn More

    Careers

    Join Syncro as we continue to reshape the IT services industry.

    Learn More

    Media Room

    Explore recent press coverage, download our media kit, and more.

    Learn More

    Featured Content

    Syncro CEO Michael George on how MSPs can thrive without mastering AI

    Read at Forbes.com
  • Resources

    Tap into our knowledge base of webinars, reports, and other valuable resources for MSPs and IT teams.

    View All

    Resources for MSPs

    A curated collection of essential resources for Managed Service Providers (MSPs) who want to drive growth and enhance efficiency.

    Go to Collection

    Resources for IT Teams

    A curated collection of essential resources for internal IT teams and systems admins who want to be more efficient and more proactive in their work.

    Go to Collection

    Resources for Emerging MSPs & Startups

    A curated collection of essential resources for IT professionals who are just getting started with MSP services and IT management software.

    Go to Collection

    Resources by Topic

    RMM
    PSA
    Syncro News & Updates
    Sales & Marketing
    Pricing & Profitability
    Business Operations

    Featured Resources

    • 5 Essentials to Strengthen and Sustain Your Microsoft 365 Security Posture
      Blog
      5 Essentials to Strengthen and Sustain Your Microsoft 365 Security Posture
Book a Demo
Try it Free

We’re Here to Help You Build

Syncro is dedicated to creating intelligent, game-changing software that enables IT professionals to optimize their operations and systems performance. Founded in 2011 by two Managed Service Provider (MSP) veterans with a passion for IT service software design, Syncro is 100% focused on developing a platform specifically to meet the needs of MSPs and IT Teams. Our software supercharges service delivery, maximizes uptime, and enables users to proactively resolve issues before they become problems.


Who We Are

Our Purpose: To secure and power the digital future of the world’s small and medium-sized businesses.

Our Vision: A world where all businesses thrive on enterprise-grade digital platforms – empowering them to compete, innovate and grow without limits.

Our Mission: To enable IT professionals to harness unparalleled automation and efficiency with a technology platform that’s powerful, simple and secure.


Our Values:

Be Customer Obsessed

Innovate with Agility

Deliver Results

Collaborate Openly

Operate with Integrity

Celebrate the Wins

Built to Build

Get to know the new Syncro, and discover our commitment to helping MSPs and IT leaders scale their operations.

Awards & Accolades

We’re thrilled and proud to be recognized for our award-winning platform by Capterra, G2, SourceForge, and other software industry leaders.

Learn More

Platform Roadmap

Discover our newest features and find out about planned updates!

Learn More

Media Room

Explore recent press coverage, download our media kit, and more.

Learn More

Our people are at the heart of everything we build and do. Join us as we continue to reshape the IT services industry.

Explore Careers at Syncro

Our people are at the heart of everything we build and do. Join us as we continue to reshape the IT services industry.

Explore Careers at Syncro

Meet the Syncro Leadership Team

Michael George

Michael George

Chief Executive Officer


“I’m singularly focused on delivering a technology platform that empowers IT professionals to be highly productive and successful. The greatest challenges and opportunities in IT today are tied to a growing skills gap — Syncro is the next-generation platform designed to bridge this gap by providing the highest degree of automation through enabling AI technologies.”

Kristen Costagliola

Kristen Costagliola

Chief Technology Officer


“I care deeply about quality, security, and doing what’s right for our customers. My goal at Syncro is to deliver enterprise-grade software to MSPs and IT leaders, helping businesses grow through technology.”

Chad Lindsey

Chad Lindsey

Chief Revenue Officer


“I am dedicated to creating exceptional experiences for our customers and partners by building strong, trust-based relationships. My goal is that every interaction with the sales organization reflects our commitment to delivering unparalleled service and support.”

Nicole DeBourg-Kahn

Chief People Officer


“I’m obsessed with creating outstanding employee experiences — and building an organization where our team members can thrive and grow their careers in an engaging environment.”

Paul Cataldo

Chief Marketing Officer


“I’m passionate about AI and its potential to empower individuals and businesses to reach unprecedented levels of efficiency. My mission at Syncro is to educate MSP and IT leaders to help them realize the full value that AI and automation can bring to their operations.”

Dee Zepf

Dee Zepf

Chief Product Officer


“I’m deeply committed to putting users at the center of our product development efforts—so we can deliver an innovative product that truly helps partners achieve operational excellence.”

Gerry Rice

Gerry Rice

Chief Financial Officer


“I’m a builder who’s passionate about developing high-performing teams and scaling operations that drive growth. I believe a robust finance function enables informed decision-making that drives growth for not only our business but also for our customers.”

Matthew Valazza

VP Finance & Corp Dev


“Syncro exists to solve hard problems for IT professionals. I’m proud to play a small part in that journey by empowering our team to innovate and create lasting value for customers.”

Find out how Syncro can help your MSP or IT team boost your efficiency

Book a Demo
Try it Free
Syncro. Built to build
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Platform

RMM

Patch Management

Remote Access

Scripting

PSA

Billing & Invoicing

Help Desk

Ticketing

Microsoft 365

Security Baselines

Identity Management

Security Assessments

Other Features

Mobile App

Integrations

Network Discovery


Solutions

For MSPs

For IT Teams


Why Syncro

Compare Syncro

Customer Stories

Pricing


Company

Awards & Accolades

Leadership Team

Roadmap

Careers

Media Room

Contact Us


Resources

Blog

Podcasts

Webinars

Guides

Community

Doc Center


Compliance

|

Privacy Policy

|

Terms of Use

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Accessibility

Compliance

Privacy Policy

Terms of Use

Accessibility

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