Table of contents
At a Glance:
- Network Discovery – Live Now!
- Syncro + CyberFOX AutoElevate – Live Now!
- Mobile App Updates – Live Now!
- Ticket Timer Enhancements – Early Access
- April Release Webinar – Sign Up Now
- Roadmap Updates
Live now!
Network Discovery: Take Action*
Network Discovery is now fully live and included at no additional cost in the Team Plan.
Easily identify unmanaged devices and bring them under management, scaling your business by increasing device coverage without manually hunting for new devices.
Automatically detect and manage all network-connected devices, from workstations and servers to printers and scanners, directly within the Syncro platform, eliminating the need for separate tools or add-ons.
And now, with just a few clicks, you can quickly push Syncro agents to supported discovered devices, streamlining your workflows through Network Discovery’s deep integration into our combined RMM and PSA platform.
*Network Discovery is available for all Team Plan Syncro accounts.
Syncro + CyberFOX AutoElevate
We are excited to announce that CyberFOX AutoElevate, a robust Privileged Access Management (PAM) solution, is joining the Syncro Marketplace. This new integration gives Syncro users a smarter way to handle user access control (UAC) requests, lock down admin rights, and streamline technician workflows, all without frustrating end users.
Mobile App Updates
The Mobile App Customer Search Menu has been relocated to the Main menu for easier access. Moving forward we are planning to extend the functionality in the Customers tab to include additional Customer and Contact information.
Coming Soon!
Ticket Timer Enhancements – Early Access
We’re excited to announce Early Access for Ticket Timer Enhancements, focusing on a user-centric overhaul of Syncro’s existing time-tracking interface. This update aims to simplify navigation and increase scanability for users. Key improvements include a streamlined interface, enhanced note-taking functionality, and improved page performance.
April Release Webinar
Join us for our monthly webinar where we will discuss upcoming and recently released items, answer questions, and engage with community feedback. If you are interested in upcoming or recently released features, have questions about the roadmap, or just want a direct line to our product team, we would love to see you at our Release Webinar on Wednesday, April 16th at 10 AM PST.
Release notes
Looking for full bug fixes and back-end updates? View our full release notes here.
Share
Related Resources
