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Ticket Communications Report Update within Syncro PSA

Release Update

We’re adding an all new report for you today, the Ticket Communications Report. This will allow you to view all Ticket Comments broken down by Customer. You can filter those further by time frame, comment subject, and by technician.

To learn more about Reporting within Syncro, check out our Ticket Report Help Center article.

Not currently using Syncro? Sign up for a free one-on-one product tour here.

Cheers,
The Syncro Team

Ian Alexander

Ian Alexander

Co-founder and Channel Chief at Syncro. Always trying to find ways to help MSPs. Former MSP tech and break-fix owner. Basketball player, human and dog dad. Grew up in Berkeley, living in Sacramento.

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