Syncro Snapshot
New Free M365 Security Assessment Tool  Learn More ×
Page

Real Time Ticket Automation – Update Triggers

These updates significantly enhanced the ticket system’s automation and workflow capabilities by expanding available triggers. The system can now reliably execute automated actions based on key changes, including when the Assignee is changed, Priority is changed, a Ticket Tag is added, the Ticket Status is changed, or the Ticket AI Classification is changed. Learn More