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Communications

These updates focused on improving email functionality, linking accuracy, and the user interface. Interface changes include adding the Admin sidebar to Mailboxes and renaming the “In Use” column to “Enabled” on the SMTP index. Critical fixes prevented email replies from merged tickets from creating new leads and resolved multiple linking errors where communications or invoice emails pointed to the wrong ticket or invoice. Finally, a formatting bug was fixed to prevent copy/pasted rich text from including light/dark mode background colors.