IT Glue

Standardize your clients’ IT documentation.


IT Glue is a collaborative, cloud-based IT documentation platform created to help MSPs standardize documentation, create knowledge bases, manage passwords, and track devices.

Structure IT documentation properly inside IT Glue to provide a more effective organization of information to your team.

Product Offering

  • SOC 2 (type II) IT Documentation


  • Confidential IT framework

    Leverage a framework that is utilized by thousands of MSPs, offering you the most trusted and optimal way of onboarding and organizing your clients’ information to effectively service them.

  • Efficient documentation consolidation

    Make processes repeatable by creating and storing knowledge base and SOPs centrally.

  • Accurate knowledge management

    Safeguard your clients’ data with military-grade encryption, SSAE-18 certified security, tier-IV designed data centers, and ransomware protection.

  • Standardized process management

    Streamline routine tasks, track progress and ensure accountability with checklists. Easily get started with out-of- the-box checklist templates that are based on TruMethods’ framework.

Syncro partners, get started now:

  1. Navigate to your App Center of your Syncro account.
  2. Select the IT Glue app card.
  3. Review integration documentation.
  4. Click “Configure Integration.”
  5. Enter your IT Glue credentials to get started.

View our knowledge base article

For help on setting up your IT Glue account

Read Knowledge Base Article