Syncro's new AI-powered Smart Ticket Management Out Now. 
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Overview
IT Glue is a collaborative, cloud-based IT documentation platform created to help MSPs standardize documentation, create knowledge bases, manage passwords, and track devices.
Structure IT documentation properly inside IT Glue to provide a more effective organization of information to your team.
Product Offering
- SOC 2 (type II) IT Documentation
Benefits
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Confidential IT framework
Leverage a framework that is utilized by thousands of MSPs, offering you the most trusted and optimal way of onboarding and organizing your clients’ information to effectively service them.
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Efficient documentation consolidation
Make processes repeatable by creating and storing knowledge base and SOPs centrally.
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Accurate knowledge management
Safeguard your clients’ data with military-grade encryption, SSAE-18 certified security, tier-IV designed data centers, and ransomware protection.
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Standardized process management
Streamline routine tasks, track progress and ensure accountability with checklists. Easily get started with out-of- the-box checklist templates that are based on TruMethods’ framework.
Syncro partners, get started now:
- Navigate to your App Center of your Syncro account.
- Select the IT Glue app card.
- Review integration documentation.
- Click “Configure Integration.”
- Enter your IT Glue credentials to get started.
View our knowledge base article
For help on setting up your IT Glue account