New Ticket Dashboard Shared URL Capability

New Ticket Dashboard Shared URL Capability

Hey Syncro Users, Happy Friday! Today we’re sharing an update we’ve made within the Tickets module which provides an easier method for accessing and utilizing the Ticket Dashboard page in your day-to-day operations. In short, the Ticket Dashboard gives you...
Asset Override Report and More

Asset Override Report and More

Happy Friday Syncro users! We’ve got a few short but sweet updates for you this week. Don’t fret. We’ve got some seriously cool releases lined up for the near future so stay tuned. Asset Overrides ReportWe’ve added a new report that lists any Assets that have a Policy...
View Full List of Actively Running Ticket Timers

View Full List of Actively Running Ticket Timers

Hey there everyone, happy Friday. We’ve got a nice new update for you based on some really good community feedback we received.We’ve added a new page that allows you to see all the currently active ticket timers that you have running, giving you greater...
Auto-Resolve RMM Alerts + Send Longer SMS Messages!

Auto-Resolve RMM Alerts + Send Longer SMS Messages!

Hey everyone, We hope you’re enjoying a lovely Friday. Today we’re sharing two new updates with you: You can now automatically resolve RMM Alerts and triggers within an Asset’s monitoring tab. You can now send SMS messages longer than 140 characters...