by Ian | Aug 3, 2020 | Release Notes
You can now force newly installed Assets into a pending approval state prior to being promoted to full Assets. Learn more here. Bug Fix: We fixed an issue where the Default Ticket Due Date in Ticket Preferences was not always being used on ticket creation. Bug Fix: We...
by Ian | Jul 30, 2020 | Release Notes
We’ve added Business Hours as a condition in our Automated Remediation module. Learn more here. You can now bulk edit Recurring Invoices to use the ‘Automatically Apply Customer Credit’ feature. Bug Fix: Cloning Estimates will now properly inherit the Customer’s...
by Ian | Jul 24, 2020 | Release Notes
You can now manage your pre-existing Bitdefender account in Syncro. See Bitdefender App Card in Syncro App Center for more information.
by Ian | Jul 22, 2020 | Release Notes
You can now add Customer Credit(s) automatically to a Recurring Invoice. You can now choose to have any pending Ticket Charges only apply to Tickets of a certain status/statuses. We have added a setting to allow the Receipt PDF to be included with the Paid Invoice PDF...
by Ian | Jul 15, 2020 | Release Notes
You can now bring your own Twilio account into Syncro. Learn more here. Bug Fix: We fixed an issue where Contact email matching was incorrectly case sensitive in Ticket Communications, resulting in duplicate email addresses. Bug Fix: We fixed an issue where the...
by Ian | Jul 7, 2020 | Release Notes
Syncro is now HIPAA Compliant. Learn more here. We no longer add private Ticket Comments to Appointment descriptions. Bug Fix: We fixed a bug where SLA breach warning checks were counting non-public comments. Bug Fix: We fixed a bug that blocked non-admins from...
