January 23, 2020 Release Notes

Asset details will now display a Pending Reboot notation on the Asset record when applicable. You can add a column to the Assets page to see which devices are pending reboot, as well as make an Asset filter search for it. We have enabled a “Windows CryptoAPI...

January 17, 2020 Release Notes

We added an Event Viewer to Syncro Live so you can access, search, and filter any Asset’s Event Log in the background. Learn more here. You can now apply automatic trip charges to Appointments. Learn more here. We resolved the ‘qbo customer not synced/Stale...

January 13, 2020 Release Notes

Invoice PDF file name is now “Customer Name” + “Invoice Number” when downloading. Full-width mode setting will now persist after a browser has been closed and re-opened. We added an action that exports Recent Activity from an Asset’s...

January 10, 2020 Release Notes

You can now set Mailbox to automatically create Tickets only if the sender already exists as a Customer/Contact. Learn more here. We released Event Viewer within Syncro Live. Learn more here. You can now automatically add a percentage markup to your Inventory...

December 20, 2019 Release Notes

You can now create Per-Customer Invoice templates. Learn more here. We now automatically stop the Ticket Timer when Ticket Status is set to “Resolved.” The disable MFA button has been added to Admin\Users(user id) page for Global Admins. Now all Splashtop...