October 2018 Release Notes

Hey everyone, Check out what we’ve been working on lately!   Ticket Timers: You can now run multiple Ticket Timers at once! Find out more here. Assets: You can now search for Assets with missing applications, installed applications, or specific versions of...
You Can Now Run Multiple Ticket Timers at Once!

You Can Now Run Multiple Ticket Timers at Once!

Hey Syncro Users, We thought we’d start your weekend off on a good note by sharing a highly requested update to the Tickets module. You can now run multiple Ticket labor logs at the same time, allowing you to properly track and charge for time if you’re...
You Can Now Run Multiple Ticket Timers at Once!

Release Update 9/25/18: Script Variables Have Arrived!

Hey Syncro Users, Happy Tuesday! One of the main Scripting requests we’ve received from the community is the ability to pull in Script Variables, similar to the way template tags work in PDF templates, emails, etc. We’re happy to share that this functionality is now...

September 2018 Release Notes

Automated Remediation: With the release of CPU & RAM Monitoring, as well as Event Log Monitoring, you now have more powerful and dynamic Automated Remediation options within your Syncro account. We’ve also improved the user experience by listing all RMM Alerts...