July 16 – 21 2022 Release Notes

by | Aug 3, 2022 | Bottom featured, Release Notes | 0 comments

Feature Updates:

Bug Fixes:

Alerts and Notifications

  • Resolved a short-duration issue where SMS Text Messages to certain carriers were failing to be received by the recipient

Policy Management

  • Resolved an issue where users migrating from Kabuto and/or RepairShopr to Syncro would not have the latest Policy Inheritance model

Integrations

  • Resolved an issue where AutoPrinter would not auto-print Invoices

RMM Reporting

  • Resolved an issue with the Splashtop End User Charges Report, where contacts were incorrectly listed twice

Invoices

  • Resolved an issue where, in certain circumstances, deleting an item from a multi-page invoice would not update the display as expected

Scripting

  • Resolved an issue where the mouse cursor would be accidentally hidden when in the Script Editor

Tickets

  • Resolved an issue where recurring tickets were not running if a worksheet was attached
  • Resolved an issue in the Tickets tab where the Ticket list would show the issue “Type” dropdown as the “issue” instead of the “type”.
  • Resolved an issue where certain conditions would cause the ticket comments “Restore previously entered information” would not display as expected.
  • Resolved an issue in ticket comments, where pasting text would not move the cursor to the end of the pasted item.
  • Resolved an issue where, in certain cases, opening the Tickets tab would cause a “500 Error” error message

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