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Bring Your Own Twilio Account to Syncro RMM & PSA

Release Update

We’ve added the ability for MSPs to use their own Twilio accounts, and associated SMS phone numbers, within Syncro. Now you can send SMS messages to your clients for any number of things, like Ticket Comments and Appointment confirmations.

We’ve even added an SMS option to our Mailer module, so you can send notification texts to any segment of your customer base all at the same time!

For our power users, we’ve built an integration with Twilio Studio, allowing you to extend the core functionality well beyond that of the base integration.

To learn more about using your Twilio account within Syncro, check out our Twilio Help Center article.

Not currently using Syncro? Sign up for a free one-on-one product tour here.

Cheers,
The Syncro Team

Ian Alexander

Ian Alexander

Co-founder and Channel Chief at Syncro. Always trying to find ways to help MSPs. Former MSP tech and break-fix owner. Basketball player, human and dog dad. Grew up in Berkeley, living in Sacramento.

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