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Archive Customers within Syncro PSA

Release Update

Today we’re expanding your ability to segment active Customers from inactive Customers, without physically having to delete them. You can now archive Customers, which places them into a state where they are no longer selectable for things like associating Assets or opening Tickets, and they’ll no longer appear in search results. You can re-enable archived Customers as needed, fully delete them, or leave them in the archived state indefinitely.

To learn more about this update and the Customers module within Syncro, check out our Customers Help Center article.

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Cheers,
The Syncro Team

Ian Alexander

Ian Alexander

Co-founder and Channel Chief at Syncro. Always trying to find ways to help MSPs. Former MSP tech and break-fix owner. Basketball player, human and dog dad. Grew up in Berkeley, living in Sacramento.

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