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You can now force newly installed Assets into a pending approval state prior to being promoted to full Assets. Learn more here.

Bug Fix: We fixed an issue where the Default Ticket Due Date in Ticket Preferences was not always being used on ticket creation.

Bug Fix: We fixed an issue with ‘Bill To’ address template tags not always displaying the correct address in PDF’s when a Contact is assigned.

Bug Fix: We fixed an issue where SLA timers were not pausing for some status’.