We’ve added the ability for you to turn on a permission request in order for your clients to give you access to remote into their machine(s).

The default setting within Syncro still remains as “unattended access” on all client machines, but now you can elect to turn on attended access on a per-client level via Policies. You can also set a permission to only allow certain employees access to the attended access setting within a Policy.

To learn more about how to set this up, please check out our Policies Help Center article here and our Syncro Live Help Center article here.

This was a highly requested update from the Syncro user community that we’re happy to be able to release today and add to the growing list of customizable features within Syncro.

Not a current user? Sign up for a Syncro account here to gain access to a full-featured 30-day free trial.

Cheers,
The Syncro Team